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Saher Rayyan, store manager

Saher Rayyan

store manager·The Sultan Center

Kuwait

Bachelor's degree, Management Information System (MIS)

Work experience

Total years of experience: 16 years, 11 months

store manager

September 2024 - Present

The Sultan Center

Al Kuwait, Kuwait

September 2024 - Present

Company industry:
Retail & Wholesale
Job role:
Management

branch manager

January 2023 - August 2024

almeera

Doha, Qatar

I found this job using Bayt.com

January 2023 - August 2024

Key Achievements. ð·️

✔️Increase the store sales by 14% Vs. LY and achieve sales target as per sales budget.
✔️Increase Basket size Vs. LY improved from 79 QR to 88QR
✔️Improve Availability - Top Selling Items (FMCG&NON-FOOD) by effected communication with suppliers & commercial team to be on track 85% as per target.
✔️Achieve KPI’s target (Wastage Fresh& Non-Fresh, Shrinkage, Overtime, QA Audits, Days of Cover, and Trolley Losses).
✔️ improve store layout and merchandising by flowing accordingly logic (vertically, semi-vertical) display for all FMCG & DPH & OPSS, and I make Merchandising Book to be as guideline.
✔️Success to rollout F&V section ful ly manag ed by Almeera team since the contract of consignment finish.

Company industry:
FMCG
Job role:
Administration

store manager

October 2017 - October 2023

Tamimi Markets

Riyadh, Saudi Arabia

October 2017 - October 2023

-Analyzing sales data and successes to increase the sales by 20% YTD by identify opportunities for growth.
- Worked in 8 cities by 12 different stores around Saudi Arabia, and managing successfully more than 80
employees in each store.
- Successes to reduce stores consumables to be 8% and also control and reduce the percentage of distress
in fruit & vegetable departments to be 4% from total sales.
- Lead to renovate (deploy new layout) for 3 stores by succeeded coordinate with different team (projects
management & purchasing & maintenance & marketing & operation team).
- Reduce the shrink by 0, 08% in all store that I managed.
- Managing and overseeing the daily operations of the Fresh Division, including ordering, receiving, and
stocking fresh produce, meat, seafood, bakery, and deli items.
- Ensuring that all fresh foods are properly stored, rotated, and displayed to maintain their quality and
freshness.
- Managing inventory levels and minimizing waste by monitoring expiration dates and managing spoilage.
Maintaining high standards of food safety and hygiene.
- Improve availability TO be up 95 % FOR all KPI - SKU’s ITEMS (NOL-Core-POG) by active commination
with relatedvendersandcategorymangers.

Company industry:
Retail & Wholesale
Job role:
Administration

KEY ACCOUNT FINANCE , SEMAAZ FOR TRADING AND DISTRIBUTION

November 2013 - December 2016

SEMAAZ FOR TRADING AND DISTRIBUTION

Amman, Jordan

November 2013 - December 2016

Semaaz company for trading and distribution specialized in FMCG, , Distributors of major Ice Cream brands in Jordan such as (London Dairy, IGLOO, ALGiDA ), and frozen vegetables (FRESCO), and chocolate (Laica) and others, responsible for the food items and strategic accounts such as Carrefour, Cozmo, Miles and Spinneys.

Details. 🏷️

✔️Building and maintaining strong relationships with key clients, including negotiating contracts and ensuring customer satisfaction.

✔️Collaborating with cross-functional teams, including marketing, logistics, and finance, to ensure seamless delivery of products and services to key accounts.

✔️Managing and maintaining accurate account records, including sales forecasts, customer profiles, and sales reports.

✔️Identifying and resolving customer issues and concerns in a timely and effective manner.

Company industry:
Marketing
Job role:
Sales

store manager

January 2011 - December 2012

Sameh Mall

Amman, Jordan

January 2011 - December 2012

Company industry:
Retail & Wholesale
Job role:
Administration

Grocery supervisor

January 2007 - December 2009

Al Sureki Supermarket

Amman, Jordan

January 2007 - December 2009

Company industry:
Retail & Wholesale
Job role:
Administration

Education

University of Petra

June 2011

June 2011

Bachelor's degree, Management Information System (MIS)

Jordan

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Team Performance

Expert

Budgeting

Expert

Team Management

Expert

Inventory

Expert

Sales

Expert

Excellent experience in Customer Service.

Expert

Excellent experience in Microsoft Office

Expert

Purchasing

Expert

Procurement

Expert

Operation

Expert

Planning

Expert

Supply Chain Management

Expert

Operations Management

Expert

Purchasing Management

Expert

Marketing

Expert

Visual merchandising – POG / store layout

Expert

Team management - SAP success factors

Expert

Logistics

Expert

Retail

Expert

External and internal stakeholders' management.

Expert

Management

Expert

SAP ERP , oracle function forms

Intermediate

People Management

Expert

New Store Development

Expert

Retail Banking

Expert

Administration

Expert

Local Store Marketing

Expert

Customer Service

Expert

Merchandising

Expert

Digital Marketing

Intermediate

Microsoft Office

Expert

Order

Expert

Business Development

Expert

Marketing Mix

Intermediate

Problem Solving

Expert

Leadership

Expert

Negotiation

Expert

Materials

Expert

Wholesale

Expert

Marketing Management

Expert

Key Account Management

Expert

Market Research

Expert

Project Management

Expert

Category Management

Expert

Team Supervision

Expert

Web Design

Expert

Sales

Expert

Administrative Support

Expert

Social profiles

Personal Website
Personal Website

Languages

English

Expert

Arabic

Native Speaker

Memberships

جمعية الحاسبات الأردنية

عضو

May 2009

Training and Certifications

Certifications
CPB Certified Business Professional in the Field of Sales , IBTA International Business T
Oct 2013
CPB Certified Business Professional Executive ,IBTA International Business Training Assoc
Jan 2014
CPB Certified Business Professional in the Field of, Business Communication, IBTA Interna
Dec 2013
CPB Certified Business Professional in the Field of ,Business Etiquette , IBTA Internationa
Oct 2013
CPB Certified Business Professional in the Field of, Leadership, IBTA International Business Traini
Nov 2013
CPB Certified Business Professional in the Field of Customer service,IBTA International
Oct 2013

Training
CPB Certified Business Professional.
New Horizon
Jan 2022
High field Level 1&2 Award in Food Safety for Retail (RQF) - high field qualifications –
Tamimi training development academy.
Dec 2022
Soft skills
New Horizons
Jun 2012
ISO 2008\9001 Quality Management Systems
Training Center - University of Petra
Apr 2010