Customer service manager
Air France
Total years of experience :18 years, 3 Months
supervision des agents animation des briefings résolution des litiges passagers
• Providing excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk. • Actively working with garments - ensuring high standards are maintained at all times. • Processing customer transactions at the cash desk. • Receiving and processing deliveries. • Help prepare season sales, designer collaborations and regular seasonal campaign’s.
Prise en charge des clients
Enregistrements du client ainsi que de ses bagages
Embarquement des passagers
Accueil des clients
Rerouter les passagers en correspondance (trouver le meilleur moyen afin de les acheminer jusqu'à leur destination finale)
Vocational high school diploma in household equipments, appliances and industrial white goods maintenance