Said Ben moussa, Customer service manager

Said Ben moussa

Customer service manager

Air France

Location
France
Education
High school or equivalent, Mention complémentaire Accueil dans les transports
Experience
18 years, 3 Months

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Work Experience

Total years of experience :18 years, 3 Months

Customer service manager at Air France
  • France
  • My current job since January 2012

supervision des agents animation des briefings résolution des litiges passagers

Private driver at Uber
  • France
  • November 2014 to June 2015
Customer service Agent at Air France
  • France
  • September 2006 to December 2011
Fashion sales advisor at Blanc Bleu
  • France
  • July 2006 to August 2006

• Providing excellent customer service to maximise sales on the sales floor, in the fitting rooms and at the cash desk. • Actively working with garments - ensuring high standards are maintained at all times. • Processing customer transactions at the cash desk. • Receiving and processing deliveries. • Help prepare season sales, designer collaborations and regular seasonal campaign’s.

Customer service Agent at United Airlines
  • France
  • March 2006 to March 2006

Prise en charge des clients
Enregistrements du client ainsi que de ses bagages
Embarquement des passagers
Accueil des clients
Rerouter les passagers en correspondance (trouver le meilleur moyen afin de les acheminer jusqu'à leur destination finale)

Fashion sales advisor at Foot Locker
  • United Kingdom - London
  • June 2005 to September 2005

Education

High school or equivalent, Mention complémentaire Accueil dans les transports
  • at CFA de Vilgenis
  • September 2007
High school or equivalent, HND in Tourism
  • at Ecole Tunon
  • June 2006
High school or equivalent, HND in Business
  • at IFCV
  • June 2004
High school or equivalent, Vocational high school diploma in household equipments, appliances and industrial white goods maintenance
  • at La Tournelle
  • June 2003

Vocational high school diploma in household equipments, appliances and industrial white goods maintenance

Specialties & Skills

Microsoft Office XP
Amadeus
Amadeus

Languages

French
Expert
English
Expert
Spanish
Expert
Arabic
Intermediate

Hobbies

  • Football
  • Lecture
  • Musculation