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Said Malki, Team Leader

Said Malki

Team Leader·Eathos

United Arab Emirates

Bachelor's degree, Anglais

Work experience

Total years of experience: 6 years, 8 months

Team Leader

August 2015 - February 2019

Eathos

Dubai, United Arab Emirates

August 2015 - February 2019

Operates and manage the main branch of the company as per the standards and protocols.
Handles all escalated calls from the call center and resolves issues and complaints coming from different
branches provides resolution independently in a timely manner as per the standard operating
procedure. Maintain and monitor the specified amount of sales (SALES TARGET) that the management
sets for achieving or exceeding within the specified timeframe

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Sales Executive

July 2013 - July 2015

Lacost

Fes, Morocco

July 2013 - July 2015

Promotes mainly of sales by assisting clients and offering suggestions, also work with customers
to find what they want to satisfy their needs directs customers by escorting them to racks and counters
suggesting items. Helping customer to make selections by building customer confidence

Company industry:
Sales Outsourcing
Job role:
Sales

Client Business Associates/Analyst

July 2012 - June 2013

Ibis Hotel

Fes, Morocco

July 2012 - June 2013

The first point of contact for the company and provides administrative support across the
organization. Handle the flow of people through the business and ensure that all receptionist
responsibilities are completed accurately and delivered with high quality and in a timely manner.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

sidi mohamed bn abdellah dhar mahraz Fes

June 2012

June 2012

Bachelor's degree, Anglais

Morocco

Skills

Customer Driven
Expert
Customer Driven
Expert
Sales
Expert
Sales
Expert
Teamwork
Expert
Teamwork
Expert
Team Leadership
Expert
Team Leadership
Expert
Management
Expert
Management
Expert
Decision Making.
Expert
Decision Making.
Expert
Leadership
Expert
Leadership
Expert
Team Leading and Management Skills
Expert
Team Leading and Management Skills
Expert
Computer Literate- Microsoft/Excel/Powerpoint
Expert
Computer Literate- Microsoft/Excel/Powerpoint
Expert
Sales | Marketing
Expert
Sales | Marketing
Expert
Time Management Skills|Multi-tasking Ability
Expert
Time Management Skills|Multi-tasking Ability
Expert
Customer Driven
Expert
Customer Driven
Expert
Sales
Expert
Sales
Expert
Teamwork
Expert
Teamwork
Expert
Team Leadership
Expert
Team Leadership
Expert
Management
Expert
Management
Expert

Social profiles

Languages

English

Expert

French

Intermediate

Arabic

Expert

Training and Certifications

Certifications
Person in Charge Certificate
Jun 2018

Hobbies and interests

volunteer work