Saifuddin Azam

• Monitored hotel premises through regular patrols to ensure the safety and security of guests, staff, and property.
• Controlled access by verifying visitors, contractors, and deliveries while maintaining accurate entry records.
• Responded promptly to emergencies, alarms, incidents, and guest assistance requests in accordance with hotel procedures.
• Prepared detailed incident reports and maintained daily security logs, shift handover reports, and occurrence records.
• Provided excellent customer service by assisting guests with directions, inquiries, and resolving security-related concerns professionally.
• Coordinated with hotel departments and emergency services to ensure a safe, secure, and welcoming environment

• Supervised warehouse staff and delivery drivers to ensure efficient daily warehouse operations.
• Coordinated inbound and outbound logistics, including receiving, storage, dispatch, and parcel processing.
• Managed inventory records and stock movements using SAP ERP while maintaining inventory accuracy.
• Planned delivery routes and coordinated dispatch schedules to ensure on-time deliveries.
• Worked closely with procurement, warehouse, sales, and transportation teams to improve operational efficiency.
• Monitored warehouse safety procedures and ensured compliance with company policies.
• Prepared daily operational reports and resolved logistics issues to support business operations.
• Trained new employees and promoted teamwork to improve productivity and service quality.

• Coordinated daily dispatch operations to ensure accurate and timely product deliveries.
• Managed the receipt, storage, and dispatch of finished products while maintaining stock accuracy.
• Prepared daily production, inventory, and delivery reports to support operational planning.
• Processed returned products and maintained proper documentation in line with company procedures.
• Coordinated with production, warehouse, transportation, and sales teams to ensure smooth operations.
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Verified product quantities and shipping documents before dispatch to minimize delivery errors.
• Maintained accurate inventory and dispatch records while ensuring excellent customer service.