ECM Consultant
Integrated Solutions for Business
Total years of experience :20 years, 5 Months
• Enhancing the system's efficiency by employing best practices and eliminating bottlenecks.
• Pre- Sales and Business Development activities.
• Help in leading and supporting sales opportunities.
• Proven success in personnel performance management.
• Managing the technical aspects of client software projects
• Demonstrated ability to grow and manage the technical personnel and processes associated with enterprise software sales.
• Demonstrated ability to effectively recruit, develop and retain project-based employees
• Demonstrated ability to develop, deploy and maintain career development and project delivery programs
• Managing teams of 10+ individuals
• Writing detailed proposals and SOWs
• Defining architecture/blueprints of ECM solutions for customers
• Direct the Architecture team members and to develop and maintain the architecture
• Research and planning
• Coordinate with concerned Department within the Company and provide services and solutions that will meet or exceed the clients’ expectations.
• Providing ROI studies for ECM Solutions.
• Design the workflow solutions using Laserfiche Workflow.
• Collect actual Workflow processes and reengineering the process to design the best practice design.
• Gathering requirements to determine the goals and expectations of the Laserfiche system.
• Designing a system with ease-of-use in mind
• Mapping out the steps of document-centric business processes
• Translating document-centric processes into custom workflows
• Identifying how Workflow Activities will automate business processes
• Creating best practices for triggering workflows and running them efficiently
• Using diagnostic tools to troubleshoot the Workflow system
• Organizations Automation using Workflow to shortage the lost time.
• Outlining standard integration scenarios involving Laserfiche SDK.
• Studying the current systems and suggest the professional and required integration scenario.
• Performing custom operations on the Laserfiche Server using SDK libraries.
• Knowing when and how to deploy SDK libraries
• Facilitate problem solving and collaboration.
• Ensure discussions and decisions lead toward finalizing the stable and successful integration.
• Providing professional Training for the Client's Developers on how to use Laserfiche SDK.
• Migrating data from customer legacy systems to Laserfiche DMS like:(File Net DMS, Captaris DMS, Centura Minolta DMS, Azka, Local DMS).
• I have migrated data for around 15 Systems to Laserfiche successfully.
• Integration took place with the following Applications: (Nexus HIS, SAP, Municipality Corresponding System, Local Applications (HR, Finance…etc.).
• Using Apliman IVR Application to: (Gathering the call flow requirement from the customer and reengineer the design to fit the best practice, Design the Call flow using Apliman IVR, Integrate Call Flow with External Database, Real Time Application Modifications, Providing a professional training for the customers engineer on how to use Apliman IVR Call Flow Designer).