Business Development -HYKE (B2B Digital)
Axiom Telecom
Total years of experience :12 years, 2 Months
Developing and maintaining strong relationship with 75+ major accounts including A-B- C category. Communicating various schemes/ofers to business partners for enhancing performance. Retain accounts through the development of strong relationships . Implementation of HDA which resulted in 30% growth in business volume. Monitor industry trends and stay up-to date on competitors and market conditions. Managing the collection of outstanding debts from clients ensure OS below 18%. Training, Motivating and supporting channels to meet target revenue and develop strategies to improve their sales. Coordinate with Brand & Field Force team to ensure mutual goals are achieved. Analyze market trends, pricing strategies and identify new potential customers. Communicate up-to date information about new products and launches to partners and ensure market penetration of NPI.
Design, deliver product, process, development programs, SOP, brand related training for Dealership. Employee productivity increased from 1.7 in financial 21-22 to 3.4 year 22-23. As a result of rigorous training for Allied Services, Performance in Vas, EW, CCP, MF, MSR increased as a result Dealership turned profitable yr. 22-23. Digital performance of Dealership increased in Digital Performance Index Dealership wise rankings in EB, EQ, IF, DC. 0-3 and 0-6 attrition controlled and productivity of newbies improved through proper handholding and nurturing. Customer delight Index (CDI) and SOP scores Improved to Best in the region. Achieved 100% Nexa Score card & AOP Manpower Target. Provide Soft skills, Behavioral, Refresher, OJT, Product launch, Trainings and conduct Roleplays, Product debate, Firsst.
Responsible for identifying new market needs and product opportunities which helped increase market share Manage Daily sales activities of Sales Team across territory Collaborate with other sales teams, hence achieving better sales returns Proven ability to drive new business through establishing strategic partnerships and building relationships with key decision makers Established debt collection procedures which significantly helped to recover debts of company Monitored Employee Payments and collections Identified product improvements, and coordinated with teams, thereby improving products by 10% Consistently stayed with market trends and competitors and identified many improvements Established and enforced organizational structures as a result, maintained consistent quality services Successfully built and maintained professional work relationships that increased business opportunities Contact:Yasir-0554209119
Converting showroom visitors into customers by understanding their needs and interests and matching them to the most appropriate vehicle. Establish personal goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals. Build rapport with customers to build a base of referrals to establish customer network. Maruti Suzuki prestigious 100 Club Member Served as the single point of contact between the dealership and its customers Focused on maintaining a high standard of customer service, which resulted in 94% Csat Received Recognition from CEO for 117 cars Retails Fy 2019-20 Monthly Contribution of around 2 crore Business for Dealership including Vas and allied Services Contact:Rajendran(COO)-9895995555
Developing, implementing and conducting branch training programs Improves training efectiveness by developing new approaches and techniques Best Trainer in TTT programme June 2015 Retail Touch point net promoter scores (TNPS) scores increased to 95%
·Implemented ELearning Tools Vreach, Vsearch, LMS which significantly improved product knowledge Coordinating, Basement management and retention at VFS, VMS, ADVMS, and DDVMS. Vodafone Certified Trainer Contact:MadhuShankar(HeadCS)-9846650505
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