Technician
Horizon telecom
Total years of experience :15 years, 4 Months
Currently working as a fiber optic technician in bahrain telecom company
• Setting up the network
• Backup and Restore
• Monitoring Server
• Deploying Applications on Workstations
• Deal with vendors and get resolve problems
• Managing printer and network share permissions
• Administration, Disk space management for all Servers
• Taking care of Wireless network installation LAN installation
• Giving internet, common Drive folder Access to users
• Monitoring Virus attacks through console & taking appropriate actions
• Preparing daily checklist for Servers
• Logging user calls in the e-helpdesk portal and attending and resolving the same based on the priority levels
• Resetting user account passwords and account lockout problems
• Taking Backup of Servers and doing periodic test restoration
• Preventive maintenance for Windows xp computers
• Configuring and troubleshooting outlook mail for exchange server 2003
• Checking ISDN line for video conferencing
• Antivirus support
• Taking Database backup
• Troubleshooting network and shared printers
• Following up with ISP in case of link fail with branch offices
• Making monthly reports for various servers
• Configure client system for dialup and vpn connectivity
• Following up with venders in case of hardware faults
• Manage group membership
• Managing printer and network share permissions
• LAN Activity Administration of 400 windows clients
• Installation of operating systems (Windows XP, 2000 & Windows2003)
• Network Printer Configuration and troubleshooting
• Troubleshooting issues related to hardware and Software applications
• Upgrading and Configuring Systems
• Configuring and troubleshooting of Outlook mails for users
❖ Diploma in Information Technology from NTTF Bangalore (Year of Passing 2007)
❖ Higher Secondary (PUC) with 67.5% from Government Vocational Higher Secondary School Orkkatteri, Kerala (Year of Passing 2003)
❖ SSLC With 54.5% from Government Vocational Higher Secondary School Orkkatteri, Kerala (Year of Passing 2001)