IP/MPLS Core Network Engineer
Integrated Dawiyat
Total years of experience :10 years, 11 Months
IP/MPLS Core Network Engineer Integrated Dawiyat (August 2018)
Responsible for incident management process
OSPF, MPLS, BGP, IS-IS, VLAN troubleshooting skills.
Capable to work on 2590, 35xx, 45xx, 65xx series switches and 26xx, 28xx, 36xx, and 72xx, 9k(IOS-XR) Series Routers.
Responsible for providing 24x7 1st -line/2nd-Line support for Dawiyat MPLS Core Network
Proactive Monitoring of alarms and trouble tickets
Reactive Monitoring of network events as escalated and reported by end-users.
Updating trouble tickets with accurate diagnostic information
Monitoring of Cisco DWDM Optical Nodes NCS-2006 through Cisco Transport Controller software.
Monitor Business Customer Access part Calix OLT through SMX tool.
Managing Business Customer L2VPN/L3VPN Pseudowire circuits.
Escalate faults to Second Line Support where necessary with relevant/ needed information updated in tickets.
Network alarm Monitoring through the Cisco EPNM tool. Along with Bandwidth monitoring through CACTI graphing tool.
Reporting Incident Management through Service Now ITSM tool & Change Management through Sapphire IMS
Performance Monitoring & Reporting: Responsible for Monitoring Capacity utilization against thresholds.
Responsible for identifying repeat incidents & creating problem records.
Core Network traffic performance reporting to the customer.
Maintaining SLA in teamwork for Edge, Distribution, and Core-Layer
Daily temperature report preparation for core devices.
First Line/Second line Support: For escalating unresolved faults. For follow-up on open Trouble Tickets. For ensuring resolution details are updated in Trouble Tickets.
Field Team: To dispatch field technicians where on-site activity is required
STC 4G3 & 4G4 Swap Project)
Huawei on STC Project, Saudi Arabia
•Configuration of BTS 3900 & DCS 3900 for 2G, 3G, LTE (FDD, TDD) Technologies.
•The configuration of ATN (910&950) Layer 2 Switches.
•Command on Software like BTSM, LMT & PING TOOLS.
• Complete Supervision of Site as Huawei Integration Engineer which Includes (Alarm Patching, BTS installation, Transmission Connectivity, CPRI Connectivity as Per Layout Design).
•Contributes efficiently To Maintain Quality as per Customer Standard.
•Contribute to resolve faults like Sector Swap, VSWR. Sector Scanning Issues.
•Coordination with RF team to fine tunes the Radio Parameters.
•Communication with NOC team for supporting MDT & Other Activities.
•Preparation of 2G, 3G, 4G PAT documents.
•Sector Power measurement Of ALU Equipment before swap
•Sector Carrier faults correction with the Cooperation of RF team & NOC.
•Theoretical Knowledge about RTN 950/910 configuration.
STC Core Data Network Project (South Region), Saudi Arabia
•Fiber Connectivity between Huawei ODF & NSN ODF.
•Testing End to End connectivity.
•Coordination with BO to check transmitted power measurement.
•Rehoming of Fibers during PAT.
•Ensuring output at Huawei NE-40 Edge Router & Cisco NCS.
•Performs trouble ticket resolution on priority.
•Performs Loop testing, Fiber Replacing, Power checking by a power meter, Couplers changing (if faulty) & new Fiber laying in IPMPLS (NE-40 routers) for fault resolution.
•Physical checking of all nodes weekly by opening racks and checking all alarms, dust, and all equipment safety parameters
DM Managed Services
Worked on STC MS Project
•Coordination with STC and daily update for degraded TT/outages by email.
•Follow up on daily reports and update swap progress.
•Monthly audit PMR in the WFMS system.
•PAT follows up and updates daily.
•To monitor the ongoing daily swap activities.
•Complies with the highest level of safety during all stages of work to avoid any type of accident.
•Contributes to the company’s quality objective in accordance with the established quality system.
•Possess team leadership, management, and business administration capability and with very good negotiation and communication skills.
•Close Supervision with regards to installation,
Testing of all telecommunication scope of works
on Symmetricom Time Provider Equipment for
Worked in LCC for
Teaches Science in the primary section
•Teaches Math to the primary section
•Teaches Science in the middle section
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