Sajin John Chacko

• Produced sales documents, finalized deals and filed records.
• Responded promptly to inquiries from potential customers about product features or
pricing plans.
• Operated register, handled cash and processed credit card transactions.
• Monitored feedback from customers regarding product quality and suggested
improvements accordingly.
• Due to the pandemic situation of COVID, stopped working there.

• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Handled returns and exchanges according to company policies.
• Developed trusting relationships with customers by making personal connections.
• Opened and closed cash registers by counting money, separating charge slips and
balancing drawers.
• Maintained records related to sales for store management.
• Handled customer complaints in a professional manner.

• Reviewed entire system database for compliance with data requirements specified by
vendor and team members.
• Assisted other team members with complex data entry tasks as needed.
• Identified and corrected improper cases of data entry to prevent data redundancies and
integrity failures.
• Monitored office supplies to replenish needed inventory before depletion.
• Reviewed existing databases to identify areas for improvement or optimization.
• Worked with management team to improve workflows and eliminate unnecessary tasks.

• Provided guidance and support to all members of the sales team to ensure successful
completion of tasks.
• Planned and coordinated staff training sessions for new and existing employees.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Demonstrated high level of customer service by engaging clients and offering sales floor
assistance.

• Maintained up-to-date knowledge of Generally Accepted Accounting Principles
guidelines.
• Maintained accurate accounts for cash, fixed assets and other transactions.
• Recognized by management for providing exceptional customer service.
• Identified needs of customers promptly and efficiently.