Facilitation Officer
Pakistan Revenue Automation (Pvt.) Ltd., Bannu, Pakistan
Total years of experience :13 years, 7 Months
I am working here as a Tax Facilitation Officer. I facilitate Taxpayers through different
channles of communications.
Responsibilities: • Data Entry • Online Facilitation • Telephony Facilitation • Email
Facilitation • Training Facilitation • Reporting Portal Issues
Keeping record of employees. • Keeping record of income and expenditure. • Data
Entry • Administration. • Coordinator • Communication through mail and landline. •
Preparing quotation for companies.
Greet all guests and assist them with check-in and check-out
Maintain a positive attitude and friendly demeanor
Respond to all guest questions and requests
Answer and forward phone calls
Manage guest bookings and reservations
Keep a tidy and orderly workspace
Assist with administrative and clerical tasks as needed
Greet all guests and assist them with check-in and check-out
Maintain a positive attitude and friendly demeanor
Respond to all guest questions and requests
Answer and forward phone calls
Keep a tidy and orderly workspace
Assist with administrative and clerical tasks as needed
Prepares, compiles, and sorts documents for data entry.
Verifies and logs receipt of data.
Transcribes source data into the required electronic format.
Transfers information from paper formats into computer files using keyboards,
data recorders, or optical scanners.
Performs high-volume data entry using word processing, spreadsheet, database,
or other computer software.
Verifies integrity of data by comparing it to source documents.
Reviews data for errors, missing pages, or missing information and resolves any
discrepancies.
Maintains a filing system and protects confidential customer information.
Performs regular backups to ensure data preservation.
Responds to requests to retrieve data from the database or electronic filing
system.
Uses basic office equipment (photocopy machine, facsimile machine, etc.)
Maintains a satisfactory level of quality and productivity per department
standards.
Completes additional assigned tasks as required.
Provides data by operating a computer.
Determines sequence of operations by studying production schedule.
Performs defined tasks per documented instructions/processes.
Prepares equipment for operations by accessing software in computer.
Makes appropriate changes to the documentation, as needed.
Monitors and manipulates daily system jobs.
Starts operations by entering commands.
Maintains operations by monitoring error and stoppage messages, observing
peripheral equipment, and making adjustments in the process.
Generates reports from batch jobs and distributes to end-users.
Maintains incident logs for all monitored systems.
Resolves user problems by answering questions and requests.
Ensures operation of equipment by completing preventive maintenance
requirements and tests and following manufacturer’s instructions.
Troubleshoots malfunctions.
Helping student in theoratical and practical operating the computer.
Diploma in Information Technology