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Sajjad Alsuhyyih, Employee Relations Officer

Sajjad Alsuhyyih

Employee Relations Officer·BAUMAT

Saudi Arabia

Diploma, Office Management

Work experience

Total years of experience: 8 years, 6 months

Employee Relations Officer

April 2023 - Present

BAUMAT

Riyadh, Saudi Arabia

April 2023 - Present

• Assist in analyzing employee performance metrics to support strategic HR initiatives and decision-making.
• Maintain and update confidential employee records in adherence to regulatory requirements.
• Manage payroll operations, administering incentives and penalties in accordance with company policies.
• Ensure compliance with company policies and legal standards to uphold integrity among employees.
• Develop and implement administrative processes to foster positive company-employee relations.
• Government websites - Muqeem - Qiwa - Ministry of Human Resources - Mudad.

Company industry:
Construction & Building

Administrative Assistant

December 2021 - June 2022

Almoosa Specialist Hospital

Al-Ahsa, Saudi Arabia

December 2021 - June 2022

• Scheduled and coordinated meetings, appointments, and travel arrangements for managers and supervisors.
• Prepared and formatted business documents, reports, memos, and presentations with accuracy and professionalism.
• Managed incoming and outgoing emails and correspondence, ensuring timely responses and proper
follow-up.

Company industry:
Other Healthcare Services

Administrative Assistant

February 2018 - December 2021

Almana Hospital

Al-Ahsa, Saudi Arabia

February 2018 - December 2021

• Maintained organized filing systems (both electronic and physical) to support efficient document retrieval and data integrity.
• Provided comprehensive administrative support to various departments to ensure smooth daily operations and workflow.
• Assisted in the onboarding process for new employees by preparing documents and coordinating orientation schedules.
• Monitored and ordered office supplies to ensure availability and cost-efficiency.
• Collaborated with internal departments to support cross-functional tasks and improve administrative efficiency.

Company industry:
Other Healthcare Services

Customer service

March 2017 - February 2018

Jarir Bookstore

Khobar, Saudi Arabia

March 2017 - February 2018

• Handled customer inquiries via phone, email, and in-person with professionalism and efficiency.
• Met and exceeded performance metrics, including response time, resolution rate, and customer satisfaction scores.
• Collaborated with internal teams to address escalated issues and improve service delivery.
• Maintained accurate records of customer interactions using CRM systems and followed up on open cases .

Company industry:
Retail & Wholesale
Job role:
Administration

Education

Technical College

March 2015

March 2015

Diploma, Office Management

Saudi Arabia

Skills

Employee Research
Expert
Employee Research
Expert
Human Relations
Expert
Human Relations
Expert
HR Officer
Expert
HR Officer
Expert
Customer Service
Expert
Customer Service
Expert
Administrative
Expert
Administrative
Expert
الانضباط وإدارة الوقت
Expert
الانضباط وإدارة الوقت
Expert
office administration
Intermediate
office administration
Intermediate
typing
Intermediate
typing
Intermediate
office management
Expert
office management
Expert
marketing
Intermediate
marketing
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HUMAN RESOURCE POLICIES
Intermediate
HUMAN RESOURCE POLICIES
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
office work
Intermediate
office work
Intermediate
التطوير والأداء العالي
Expert
التطوير والأداء العالي
Expert
سرعة الإنجاز مع الحفاظ على جودة العمل
Expert
سرعة الإنجاز مع الحفاظ على جودة العمل
Expert
طباعه
Expert
طباعه
Expert
التواصل مع الاخرين والعمل ضمن فريق
Expert
التواصل مع الاخرين والعمل ضمن فريق
Expert
العمل على برامج المايكروسوفت أوفيس
Intermediate
العمل على برامج المايكروسوفت أوفيس
Intermediate
mail
Expert
mail
Expert
Employee Research
Expert
Employee Research
Expert
Human Relations
Expert
Human Relations
Expert
HR Officer
Expert
HR Officer
Expert
Customer Service
Expert
Customer Service
Expert
Administrative
Expert
Administrative
Expert

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Training
الثقافة العمالية وفق نظام العمل السعودي
صندوق التنمية والموارد البشرية
Apr 2020
Show credentials
التفكير الاستراتيجي
صندوق التنمية والموارد البشرية
May 2020
Show credentials
التفكير الإبداعي وحل المشكلات
صندوق التنمية والموارد البشرية
Apr 2020
Show credentials
التفكير الابداعي بالانجليزية
هيئة تنظيم الاتصالات TRA
May 2020
Show credentials
التعامل مع المواقف الصعبة
صندوق التنمية والموارد البشرية
May 2020
Show credentials
أساسيات القيادة
صندوق التنمية والموارد البشرية
Apr 2020
Show credentials
إدارة الضغوط في العمل
صندوق التنمية والموارد البشرية
May 2020
Show credentials
أخلاقيات العمل الذكية
صندوق التنمية والموارد البشرية
May 2020
Show credentials

Hobbies

  • سفر
  • الالعاب الكمبيوتر -فرومات للكمبيوتر