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Salah Almalki , IT Manager

Salah Almalki

IT Manager·IK Saudi For Industries

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 8 years, 10 months

IT Manager

August 2025 - Present

IK Saudi For Industries

Dammam, Saudi Arabia

August 2025 - Present

Collaborating effectively with cross-functional teams to achieve organizational goals.
Leading the Implementation of Sage ERP system.
Managing the IT department and IT budget.
Enforcing SLA/OLA compliance and maintained accurate IT documentation and asset
records
Company industry:
Industrial Production
Job role:
Management

IT Operation & Application Supervisor

October 2021 - August 2025

J&P Turners

Auckland, New Zealand

October 2021 - August 2025

Successfully upgraded ERP system from Microsoft Axapta to Dynamics 365, ensuring
minimal downtime.
Managed helpdesk operations, reducing resolution time by 35%.
Led small technical teams in troubleshooting and documentation.
Company industry:
Retail & Wholesale

IT Security Analyst

November 2021 - September 2022

QPP

Auckland, New Zealand

November 2021 - September 2022

Enhanced ERP security controls and compliance automation.
Supported endpoint protection, NetBackup, and cloud access security.
Company industry:
Manufacturing
Job role:
Information Technology

Technical Support Specialist

September 2018 - October 2021

Samsung

Auckland, New Zealand

September 2018 - October 2021

Provided remote and on-site technical support for hardware/software issues.
Handled escalations in partnership with call center teams.
Conducted product training sessions and reported service KPIs.
Company industry:
Telecommunications
Job role:
Information Technology

IT Project Manager

September 2019 - August 2020

Vodafone (OneNZ)

Auckland, New Zealand

September 2019 - August 2020

Managed end-to-end IT infrastructure deployments and ERP rollouts.
Defined project scope, prepared RFPs, and led cross-functional and vendor teams.
Ensured business continuity with risk management and change control.
Company industry:
IT Services
Job role:
Management

IT Support

June 2011 - May 2012

Royal Commission of Jubail

Jubail, Saudi Arabia

June 2011 - May 2012

Supported internal applications, data center infrastructure, and performance monitoring.
Coordinated updates, backups, and incident resolution to maintain high availability.
Company industry:
Public Administration
Job role:
Information Technology

Education

Massey University – Albany Campus

July 2025

July 2025

Bachelor's degree, Computer Science

New Zealand

Massey University – Albany Campus

June 2025

June 2025

Bachelor's degree, Information Technology

New Zealand

Jubail Industrial College

June 2011

June 2011

Diploma, Information Technology system support

Saudi Arabia

Skills

COMPUTER SCIENCE

Intermediate

DIGITAL TRANSFORMATION

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

ENTERPRISE SECURITY

Intermediate

GOVERNANCE

Intermediate

INFORMATION TECHNOLOGY

Intermediate

ISO IEC 27001

Intermediate

IT GOVERNANCE

Intermediate

PROFITABILITY ANALYSIS

Intermediate

SOFTWARE MODERNIZATION

Intermediate

Languages

English

Expert

Arabic

Expert