salam hdaib, Customer service and Front desk clerk

salam hdaib

Customer service and Front desk clerk

AMICO GROUP

Location
Jordan - Irbid
Education
Master's degree, MBA in Human Resources
Experience
1 years, 2 Months

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Work Experience

Total years of experience :1 years, 2 Months

Customer service and Front desk clerk at AMICO GROUP
  • Jordan - Amman
  • March 2016 to January 2017

● customer service for the optical department and responsible for all the sales invoices.
● receive all the incoming calls, stock tacking, preparing reports, dealing with customers, and prepare the stock shipments.
● Follow up on the customer accounts and their sales.
● Administrative assistant and secretary.
● Files Archiving and Documents.
● Processing of official books and vacation.
● follow up the company Faxes
● Receiving and delivering all the company's mail.
● Perform all the tasks entrusted to me within his abilities and capabilities

office manager at IYAD ALMASHARQH Est. Import,Export and Commercial Agencies).
  • Jordan - Amman
  • November 2015 to January 2016

1-follow up the company accounts.
2- issuing the sales invoices.
3- control the company expenses and revenues.
4- prepare the company budget for the tax consultant.
5- responsible on the sales at the office, making Shipments and sometimes delivery services.

Education

Master's degree, MBA in Human Resources
  • at Mutah University
  • January 2020

رسالتي بعنوان : the impact of compensation and benefits on Financial Performance Case study on Arab Potash Company

Bachelor's degree, اقتصاد
  • at الجامعة الهاشمية
  • July 2015

Specialties & Skills

Job Analysis
Job Design
Selection
Recruitment
Negotiation
Self motivated
Organizational skills
Communication and listening
Motivation others
Adaptability for new invironment
Conduct in interviews
Decision making
Recruitment and selection
Negotioation
Time managment
Multitasking
Job analysis and job design
Microsoft office
Team work
Ability to work under pressur

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

مبادئ إدارة الموارد البشرية (Certificate)
Date Attended:
January 2020

Hobbies

  • المشي
  • الأعمال اليدوية