Salam Saleh, Restaurant Manager

Salam Saleh

Restaurant Manager

Starbucks - UAE

Location
United Arab Emirates - Dubai
Education
Diploma, English literature
Experience
15 years, 3 Months

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Work Experience

Total years of experience :15 years, 3 Months

Restaurant Manager at Starbucks - UAE
  • United Arab Emirates - Dubai
  • February 2016 to August 2020
Store Manager at McDonalds U.A.E
  • United Arab Emirates - Dubai
  • October 2009 to May 2016

Store Manager - McDonald's U.A.E, Dubai (October 2009 - 2016
• Responsible for running the store to meet the company’s targets and policies.
• Managing & motivating the team to increase sales and efficiency.
• Dealing with staffing issues such as performance reviews as well as providing or organizing training and development of all the crew and managers.
• Preparing crew and managers' schedules.
• Preparing payroll for every cut-off date.
• Ordering goods and managing stock levels.
• Ensuring a high standard of food quality, service, and cleanliness.
• Analyzing sales figures, P&L Food Cost, and forecasting future sales volumes to maximize profits.

Manager at Dream Beach Resort
  • Syria - Latakia
  • August 2006 to November 2007

Manager - (Retail Sales Department) Dream Beach Resort, Syria
(August 2006 - November 2007)
• Responsible in the turning in of cash at the end of each sale's associate day.
• Ordering goods and inventory of stocks.
• Secures merchandise by implementing security systems and measures.

Salesperson at Al Rabee Publishing House
  • Syria - Latakia
  • February 2005 to September 2005

Salesperson - Al Rabee Publishing House, Syria (February 2005 - September 2005)
• Assisting customers to locate merchandise and ensuring that they receive outstanding service.
• Replenishing stocks and monitoring floor stocks.
• Assist in ringing up sales at register and bagging merchandise.

Waiter at Al Roada Hotel
  • Syria - Latakia
  • August 2002 to November 2004

Waiter - Al Roada Hotel, Syria (August 2002 - November 2004)
• Escort customers to their tables.
• Taking and serving orders for patrons for food and beverages.
• Removing dishes and glasses then cleaning tables after the patrons have finished eating.

Education

Diploma, English literature
  • at Tishreen University
  • January 2008
High school or equivalent,
  • at Suhail abu al shamlat
  • January 2000

Specialties & Skills

Food Safety
P& L Management
People Management
Training Systems
Equipment Management
CUSTOMER SERVICE
FORECASTING
FUTURE SALES
IN SALES
INCREASE
INCREASE SALES
OPERATIONS
ORDERING

Languages

Arabic
Expert
English
Expert

Training and Certifications

PIC (Person in Charge) (Certificate)
Date Attended:
April 2012
Valid Until:
April 2012
EMP (Excellent Management Practices) (Certificate)
Date Attended:
November 2012
Valid Until:
November 2012
ASM (Advance Shift Management) (Certificate)
Date Attended:
July 2012
Valid Until:
July 2012
BSM (Basic Shift Management) (Certificate)
Date Attended:
May 2011
Valid Until:
May 2011