Restaurant Manager
Starbucks - UAE
Total years of experience :15 years, 3 Months
Store Manager - McDonald's U.A.E, Dubai (October 2009 - 2016
• Responsible for running the store to meet the company’s targets and policies.
• Managing & motivating the team to increase sales and efficiency.
• Dealing with staffing issues such as performance reviews as well as providing or organizing training and development of all the crew and managers.
• Preparing crew and managers' schedules.
• Preparing payroll for every cut-off date.
• Ordering goods and managing stock levels.
• Ensuring a high standard of food quality, service, and cleanliness.
• Analyzing sales figures, P&L Food Cost, and forecasting future sales volumes to maximize profits.
Manager - (Retail Sales Department) Dream Beach Resort, Syria
(August 2006 - November 2007)
• Responsible in the turning in of cash at the end of each sale's associate day.
• Ordering goods and inventory of stocks.
• Secures merchandise by implementing security systems and measures.
Salesperson - Al Rabee Publishing House, Syria (February 2005 - September 2005)
• Assisting customers to locate merchandise and ensuring that they receive outstanding service.
• Replenishing stocks and monitoring floor stocks.
• Assist in ringing up sales at register and bagging merchandise.
Waiter - Al Roada Hotel, Syria (August 2002 - November 2004)
• Escort customers to their tables.
• Taking and serving orders for patrons for food and beverages.
• Removing dishes and glasses then cleaning tables after the patrons have finished eating.