سلام القرم, Business Service Manager

سلام القرم

Business Service Manager

UNRWA

البلد
الأردن
التعليم
بكالوريوس, Industrial Engineer
الخبرات
25 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :25 years, 2 أشهر

Business Service Manager في UNRWA
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يوليو 2017

In-depth Business analysis to enable ERP configuration and process development.

Working with SAP/BPC for Budget Preparation and Reporting

Acting as Budget Senior Officer for Staff Cost functions

Human Resources Officer (Comp & Ben) في UNRWA
  • الأردن - عمان
  • يناير 2007 إلى يوليو 2017

Specialist in total compensation & benefits, Job Analysis & Evaluation plus management polices and application. Giving advice to senior management and preparing proposals related to new benefits and compensation packages including incentives, allowances, base pay and performance pay.

Study and advice higher management on compensation policies, guidelines and systems;
Conduct salary surveys for all Fields of operation (Jordan, Syria, Lebanon, West Bank and Gaza);
Design and monitor implementation of Job Evaluation database based on UN job evaluation standards.
Design and monitor implementation of incentive system (Micro-finance Dept.)
Cost estimates and projection for all compensation matters
Design and maintenance of salary scales
Conduct management reviews, including: adjustment of organizational structure, jobs evaluation and analysis, drafting job descriptions, staff optimization and final project reporting.

Production Line Manager في king abdullah ii design & development bureau (kaddb)
  • الأردن - عمان
  • أغسطس 2006 إلى نوفمبر 2006

Supervise and establish a new production line
Develop Quality Control Procedures

Quality Assurance Manager في CCKM
  • الأردن - عمان
  • يوليو 2004 إلى سبتمبر 2005

Designed and created database for Incentives System;
Prepared Work Procedures and Job Descriptions;
Developed Training and Development Plans for staff;
Reduction of Trims consumption and defected fabrics;
Design of layout and production lines.

Production and Work Organization Engineer في Prime Five Apparel
  • الأردن - عمان
  • أكتوبر 2003 إلى يوليو 2004

Preparing incentive system for all workers and implementing the system monthly.
Conducted weekly production planning.
Increased daily production and product quality.
Developing new production lines and problem solving of Quality issues
Prepared monthly reports for the use of management and company partners.
Preparing work instructions, Quality manuals, Job descriptions and other documentation.

Production Manager في Eastern Garments
  • الأردن - عمان
  • أكتوبر 1999 إلى ديسمبر 2002

Full management of the production lines and quality control process. Production included: Cutting, sewing, packaging and shipping.
Successful transfer of the quality system from ISO9001:1994 to ISO9001:1999;
Developed Performance Evaluation and Performance Incentives System;
Developed production tracking database and incentives system.
Increased production efficiency and quality.

Industrial Engineer-Production Management في Century Wear
  • الأردن - اربد
  • يوليو 1997 إلى سبتمبر 1999

Developed, organized and optimized production lines;
Use of time and motion measurement to plan and cost production;
Developed incentives, pay and production monitoring systems;
Training line supervisors on production software;
Prepared work instructions, Quality manuals, Job descriptions and other documentation.

الخلفية التعليمية

بكالوريوس, Industrial Engineer
  • في Al-Jami'ah Al-Urdunia
  • يناير 1997

Special courses include: Time and Motion Study Ergonomics Total Quality Management (ISO9000) Facility Planning AutoCad(14)

اختبارات بيت.كوم

Organizational Behavior Test
Score 60%

Specialties & Skills

Management
Business Analytics
Strategic Planning
Analysis
Human Resources
ERP design
Staff Relations
Workforce Planning
Workers Compensation
Workflow Analysis
Time Management
Data Analysis
Compensation
Job Design
Organizational Development
Research
Management Consulting
Organizational Design
Business Intelligence
Power BI

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

Jordanian Engineers Association
  • Industrial Engineer
  • July 1997

التدريب و الشهادات

Professional Business Analysis (تدريب)
معهد التدريب:
UT Consultation - PMI
تاريخ الدورة:
July 2017
المدة:
35 ساعة
Job Analysis and Job Evaluation Methods-Hay Group (الشهادة)
تاريخ الدورة:
May 2010
صالحة لغاية:
May 2010
ICSC New Master Standard Job Evaluation Tool (الشهادة)
تاريخ الدورة:
January 2011
صالحة لغاية:
January 2011
Salary Survey Methodology in UN Non-HQ Duty Stations (الشهادة)
تاريخ الدورة:
December 2006
صالحة لغاية:
December 2006

الهوايات

  • Chess
  • Reading
  • Poetry