Saleh Al Abkari

• Establish and manage robust processes and controls to ensure meeting The SLA with the Business.
• Actively supports the Project Managers.
• Mobilize, coordinate and provide leadership to Network teams.
• Develop training and supporting documentation (installation manual, operations manual).
• Ensure best practices are followed in Network domain that is set by the Architecture standards.
• Collaborate with the Enterprise Architecture function.
• Ensure that complying with internal and industry standards (e.g. ITIL framework) as well as SAMA, PCI Audit Review.
• Ensure availability, integrity, reliability, security and performance requirements of the production environment.
• Assess the effectiveness and efficiency of Network and security Operations.
• Raise the concerns to address the network and security deficiency when required.
• Participate to IT Services Committee to review production environment performance.
• Ensure deployed changes will not will impact the confidentiality, availability, security, and performance of application.
• address major incidents occurred in the production environment and provide 3rd level support to the IT Service Desk.
• Oversee routine and day to day procedural activities.
• Manage and report on production risks to minimize the likelihood and impact on the Business of failures and incidents.
• Bring high level organizational culture.

• Monitor network performance in terms of capacity, availability, reliability, maintainability and Performance.
• perform regular tuning to prevent performance deterioration.
• Manage the operations, maintenance and configuration control of network systems.
• Schedule routine system maintenance of network.
• Monitor network systems and ensure reliability, availability and security 24/7.
• Ensure a reliable problem-solving of network infrastructure issues.
• Analyze and solve incidents related to the network infrastructure and provide 2nd level support to the Service Desk.
• Maintain inventory of network equipment acquisitions, installations, designs, and modifications.
• Implement policies and procedures regarding network equipment, maintenance and monitoring.
• Create documentations (e.g. network configuration, network mapping, manuals and daily operations status report).

• Manage network components (e.g. LAN, WAN, routers and switches etc.)
• Administer the installation, configuration and support for all network hardware, communication links.
• Undertake network hardware and software components upgrades, updates, enhancements.
• Analyze and resolve of incidents related to the network infrastructure and provide 2nd level support to the Service Desk.
• Provide technical support to collect, analyze, design and deploy network components and technologies:
• Collaborate with Business Relationship Management to analyze requirements for new network solutions
• Support the Infrastructure & Security Architect.
• Identify technical requirements in order to enable the identification of gaps and develop target network architecture
• Take part at the delivery of network projects monitoring and communicating the activities’ status to the Head of Planning
• Define, document and implement network configuration.
• Test of network architecture, components and configuration and perform any fixes required

• infrastructure information system ( network cabling)
- design and installation of twisted copper cables and fiber optics
• security system
- design & installation of surveillance security cameras ( IP & Analogs)
- design & installation of access control system
• Active network system
- configuration of Cisco core and edge switches
- configuration of routers and data links
- configuration of network and Internet firewall
- configuration of Aruba wireless system

• Attend daily Trouble tickets involving various network related incidents.
• perform network maintenance for clients.
• undertaking data network fault investigations, using information from multiple sources.
• Identify systems bugs and preform upgrading data network equipment to the latest stable firmware releases.
• Establishes networking environment by designing system configuration, and defining documenting manuals for clients.
• Collaborate with third-party support and service vendors, if required, to ensure that the network stays operational.

• Maintain the network Devices (eg. switches and Access points)
• Making suitable straight and crossover cables.
• Subnetting and assigning IPs for End users devices.
• Devices maintenance and network troubleshooting.