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Salem Yakoubi, Shop Manager

Salem Yakoubi

Shop Manager·Azadea Group

Kuwait

High school or equivalent, Business English

Work experience

Total years of experience: 15 years, 5 months

Shop Manager

August 2011 - Present

Azadea Group

Kuwait

August 2011 - Present

Driving operational, visual and customer service standards in store.
Monitoring and reviewing store performance on a regular daily, weekly and monthly basis.
Implementing store compliance and health and safety procedures. Maximizing sales through effective merchandising and marketing. Deciding on store layouts.
Recognizing and rewarding good staff performance.
Monitoring product availability levels throughout the day and replenish stocks to ensure 100% availability
Developing business links within the local community.
Working with the visual team to manage displays within the store.
Recruiting the right people with the right behavior's in to the right jobs and ensuring they are given access to the right training.
Actively monitoring competitor activity.
Managing the store profit & loss account within budget.
Getting feedback and capturing data from customers

Company industry:
Retail & Wholesale
Job role:
Management

Supervisor

August 2010 - January 2011

Luxury Brand-Marni

Kuwait

August 2010 - January 2011

Learn Marni Brand rules & policy
Brand Visual image
Brand VIP customer

Company industry:
Retail & Wholesale
Job role:
Management

Education

American learning Center

September 2013

September 2013

High school or equivalent, Business English

Kuwait

University: American learning Center Business English- Upper Intermediate Azadea-Back Office Date of Graduation September, 2013

I.T.S Technologie

July 2004

July 2004

Bachelor's degree, Engineering industry Electricity

Tunisia

GPA (percentage): 90%

GPA (percentage): 90%

ISET Tunisia

June 2003

June 2003

Master's degree, Engineering Industry Electricity

Tunisia

GPA (point): 15.7 out of 20

GPA (point): 15.7 out of 20

UTT

June 1999

June 1999

Bachelor's degree, Technique Studies

Tunisia

Bachelor of Technique Studies

Skills

Sales Online

Expert

Stock Management

Expert

Coaching

Expert

Team Leadership

Expert

Retail Systems

Expert

Problem Solving

Expert

Desicion Making

Expert

Deadline led

Expert

Effective Communication

Expert

BUDGET

Expert

CONFLICT MANAGEMENT

Expert

CUSTOMER SERVICE

Expert

FINANCE

Expert

MARKETING

Intermediate

MS OFFICE

Expert

PROBLEM SOLVING

Expert

Strategic Thinking

Expert

MS Office tools

Expert

MS Office Automation

Expert

Languages

Arabic

Expert

English

Expert

French

Expert

English

Expert

French

Expert

Arabic

Expert

Memberships

Tunisia Camping

Leader of Eagle Group

June 2003

Training and Certifications

Certifications
SOS
Dec 2005
Upper Intermiate Level
American Learning center
Aug 2013 - Nov 2013
MDP
Phi Management
Feb 2014 - Mar 2014

Hobbies and interests

Playing Football, Watch Movies