SALES EXECUTIVE
Better Life
Total years of experience :13 years, 11 Months
Following in issues related to LPO and Invoices.
Regularly submission of checks to the concerned people.
Responsible for specific areas of activity on day to day basis, as assigned by the sales manager.
Following customer service issues and after sales service to add in sales and cross selling, and escalating customers complains to the right business unit.
Pass to the relevant person, customer queries, action refunds, exchanges and discounts.
Replenishment of stock as and when needed and to make sure that the stock is presented correctly on the shop floor.
Encourage and promote local marketing initiatives.
To ensure that any stock movement is as accurate as possible.
Stock taking and Prevention of wastage, damage, shrinkage.
Training other retail staff.
Assist in the maintenance of standards set by the sales manager in the areas listed for me by monitoring the retailing staffs
Negotiate terms of sale with customer.
Sort out contracts and payment details with clients.
Arrange for delivery or installation of goods
Keep in contact with clients and answer their inquiries.
Find and contact potential new customers.
Keep sales records and write reports.
Organize sales budgets.
Predict future market trends.
Attend trade shows and conferences.
Assist in shipping and the handling of import and export documentation.
Assist in the preparation of invoices and lists of items.
I work with carriers and other shipping personnel.
Liaises with the sales team. Files export orders and maintains documentation related to shipping activities.
Receives equipment on behalf of the organization.
Provides customer service and serves in an administrative capacity.
The shipping assistant monitors the status of the shipment
Coordinates suppliers, agents and customers.
Managing correspondence
Maintaining data entry applications
Reception duties
Writing meeting notes
Support managers and colleagues
Greeting and assisting guests
Directing & answering calls from switchboard
Scheduling appointments and travel arrangements
Booking hotels, and conference rooms.
Deliver excellent customer service, at all times, Complaint Handling.
Assist in keeping the hotel reception area clean and tidy, at all times
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Administer all reservations, cancellations and no-shows, in line with company policy
Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety
Conduct regular security checks throughout the day and report any security issues to line manager
Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
Provide reports, as required, for housekeepers and management
Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
Always adhere to all company policies and procedures and licensing laws
Be involved and contribute at team meetings
Carry out instructions given by the management team and head office