Sales Head (KSA & GCC)
National Industrialization Company (TASNEE)
Total years of experience :18 years, 3 Months
Highlights:
• Developed new market opportunities in the Agriculture field to increase the sales of company products.
• Promoted to handle KSA and GCC region as Sales Head due to extraordinary performance in sales.
• Achieved remarkable (100%) YOY sales growth in 2019.
• Successfully achieved notable sales growth in Q3 2017 (which was 14% higher sales than total sales of the whole year during 2016).
• Worked as a Representative & A Vocal Point with quality team while upgrading ROWAD QMS from 9001:2008 to 9001:2015 in Sales & Marketing PD’s.
Responsibilities:
• Develop effective strategies and programs to support achievement of company’s core objectives and meet targets; devise sales and marketing plans, lead customer engagements and promote the company products/services.
• Create and implement annual department plan including strategic business and market planning, market research, development and launch of new products and the marketing budget.
• Develop the annual sales plan, prepare monthly, quarterly and annual sales forecasts, assign targets to sales teams across various markets in the region and equip sales people with required information and tools to achieve targets.
• Ensure smooth execution of sales transactions from initial negotiations to finalization of deals including finalizing the quotation, payment terms and delivery terms till order execution.
• Generate sales leads and ensure revenue from different markets to contribute to company’s profits.
• Test digital marketing for company product and register and update google map by adding product & contact details.
• Understand the market dynamics through market research, analyze competitor moves to generate market-share metrics, identify business growth opportunities and adjust sales strategies to capture market share in new areas.
• Scan, identify and capitalize on business development opportunities, promote the company products, provide customers with product information to secure more business and gather new contacts from existing customer-base.
• Ensure optimal level of customer satisfaction to maintain profitability by providing excellent customer service.
• Establish productive and professional relationships with key personnel in assigned customer accounts, resolve customer grievances in time and build a loyal customer base.
• Develop competencies and processes, and ensure effective implementation to create an efficient sales organization; focus on meeting/exceeding monthly, quarterly and annual sales forecasts.
• Train, mentor and motivate sales teams to post high sales figures and ensure compliance with standard customer service practices.
Achievements:
• Efficiently handled and reduced customer complaints by 50%.
• Received Best Employee Award in 2014.
• Successfully developed standard product release to speed up the delivery.
Responsibilities:
• Managed sales and marketing activities of entire industrial product range of the company at an optimum level to run the business of the company in profitable manner.
• Managed the entire sales cycle i.e. generating enquiries, presenting the right solution, negotiation, closing the sale, payment collection and relationship management.
• Interacted with customers, understood their requirements and presented the right solution for the application in line with the product range.
• Researched, tested and launched creative strategies and plans to identify new marketing, sales, business, and product opportunities to expand the business.
• Performed annual evaluations for all sales team members with focus on quotations, orders, new vendor approvals and new customer acquisition.
• Handled kickoff meetings with customers to start projects, reviewed & approved quotations and sales orders and driven projects with end-to-end responsibility.
• Developed new market opportunities to increase the sales and marketing of industrial products.
• Discovered new project related to plant field and arranged meeting with client, consultant and awarded customer.
• Provided market and competitive intelligence to field sales and product managers through market research, trend analysis, and other data mining methodologies and resources.
• Recruited, developed and challenged a highly motivated, technically competent, and loyal sales team that can deliver results and grow into additional responsibility and leadership in the organization.
• Monitored business processes and ensured consistent compliance with ISO procedures.
• Member of ISO QMS 9001:2008 and 2015 Renewal Audit team.
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