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Salim Othman, Key Account Specialist | Supply Chain & Project Delivery

Salim Othman

Key Account Specialist | Supply Chain & Project Delivery·Triol DWC LLC

United Arab Emirates

Bachelor's degree, Biotechnology

Work experience

Total years of experience: 9 years, 7 months

Key Account Specialist | Supply Chain & Project Delivery

January 2025 - Present

Triol DWC LLC

Dubai, United Arab Emirates

January 2025 - Present

• Managed strategic Oil & Gas and Energy accounts across 10 countries in the MENA region, including
Baker Hughes, SLB, and Alkhorayef Petroleum, achieving 90% on-time delivery.
• Coordinated the end-to-end execution of 200+ monthly MV/LV variable speed drive (VSD) orders,
covering RFQs, purchase orders, engineering, manufacturing, quality control, logistics, and delivery.
• Led cross-functional coordination across Engineering, Procurement, Production, Quality, Finance, and
Logistics to monitor milestones, resolve issues, and mitigate project risks.
• Prepared 100+ commercial proposals, tenders, and technical bids, contributing to an 80% win rate.
• Managed 15+ international deliveries monthly, maintaining 100% documentation accuracy across
commercial invoices, packing lists, certificates of origin, and customs documentation.
• Performed three-way matching of purchase orders, goods receipts, and invoices, reducing supplier
payment cycles by two weeks.
• Tracked engineering, manufacturing, quality control, Factory Acceptance Testing (FAT), shipment
readiness, and delivery milestones.
• Maintained CRM, project, inspection, vendor registration, and reporting records while supporting
successful market entry into Egypt.

Company industry:
Oil & Gas

Sales Administrative Specialist – Vendor & Commercial Operations

October 2022 - December 2024

Samsung Electronics

Dubai, United Arab Emirates

October 2022 - December 2024

• Managed end-to-end vendor claims and payment-request processing, maintaining 100% accuracy,
documentation completeness, and contractual compliance.
• Coordinated purchase orders, invoices, statements of account, deliverable evidence, and payment
documentation across vendors, Finance, Procurement, and Marketing.
• Improved invoice-to-payment-request processing efficiency by 10% by implementing a streamlined
method for collecting, validating, and tracking supporting documents.
• Reconciled vendor accounts and resolved 90% of invoice and documentation discrepancies within 30
days.
• Monitored vendor deliverables and contract commitments, applying deductions for unfulfilled
obligations and protecting company finances.
• Developed Advanced Excel dashboards covering claims, purchase orders, payments, pending actions,
and vendor performance while supporting onboarding, audits, and process training.

Company industry:
Industrial Production

Senior Processing Specialist | Credit Operations & Compliance

December 2016 - October 2022

Emirates NBD

Dubai, United Arab Emirates

December 2016 - October 2022

• Processed and verified 500+ monthly credit applications with 100% accuracy while meeting service
level agreement (SLA) timelines and regulatory requirements.
• Conducted credit exposure checks across loans and credit cards, analysed customer information, and
identified potential financial and compliance risks.
• Coordinated with customers and internal stakeholders to resolve documentation discrepancies,
accelerate approvals, and maintain complete, audit-ready records.
• Consistently exceeded productivity and quality targets while managing high-volume operations in a
fast-paced banking environment.
• Supported processing operations during Emirates NBDs record credit card sales performance in 2021
by ensuring timely and accurate application approvals.

Company industry:
Banking

Education

Swinburne University of Technology

January 2016

January 2016

Bachelor's degree, Biotechnology

Malaysia

Skills

Marketing

Expert

Microsoft Excel

Expert

Claims

Expert

SAP

Expert

AP Accountant

Expert

Microsoft excel

Expert

Retail Commerce

Expert

CREDIT ANALYSIS

Expert

MICROSOFT OFFICE

Expert

TEAMWORK

Intermediate

purchase order

Intermediate

DATA ENTRY

Intermediate

ERP

Expert

Process Management

Intermediate

Communication

Intermediate

reconciliation

Intermediate

Results-Oriented

Expert

Sales Support

Expert

Compliance

Expert

Problem-Solving

Intermediate

Marketing

Intermediate

SAP

Intermediate

Process Improvement

Intermediate

CRM

Intermediate

CONTRACT DRAFTING

Intermediate

BANKING

Intermediate

ELECTRONICS

Intermediate

LOGISTICS

Intermediate

OIL AND GAS

Intermediate

OPERATIONS

Intermediate

ORDER MANAGEMENT

Intermediate

PROCUREMENT

Intermediate

PROJECT COORDINATION

Intermediate

VENDOR MANAGEMENT

Intermediate

Supply Chain

Expert

Project Management

Expert

Purchasing

Expert

Customer Service

Expert

Supply Chain Management

Expert

Administration

Expert

Management

Expert

Languages

English

Native Speaker

Arabic

Beginner

Hobbies and interests

Basketball Documentaries Football Podcasts