Total Years of Experience: 26 Years, 10 Months
February 2020
To Present
HR Manager
at Ebla Computer Consultancy
Location :
Qatar - Doha
- Developed new Policies & Procedures to enhance the workflow.
- Supporting sister companies and other company entities in all HR related matters.
- Counsel top management and employees on policies, procedures, laws and regulations.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
- Managing company projects “supply manpower resources” and helping in costing and sales pricing.
- Help Managing the payroll process.
- Helping company adhering to authorities’ guidelines with regards to the pandemic lockdown.
- Manage leaves system.
- Improved employee perception of HR department.
- Managing the recruitment and selection process.
- Support current and future business needs through the development, engagement, motivation and preservation of employees.
- Review, develop and monitor overall HR systems, and procedures.
- Nurture a positive working environment.
- Redesigned the filing and retrieval system and keeping past and current human resource records.
- Supporting sister companies and other company entities in all HR related matters.
- Counsel top management and employees on policies, procedures, laws and regulations.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
- Managing company projects “supply manpower resources” and helping in costing and sales pricing.
- Help Managing the payroll process.
- Helping company adhering to authorities’ guidelines with regards to the pandemic lockdown.
- Manage leaves system.
- Improved employee perception of HR department.
- Managing the recruitment and selection process.
- Support current and future business needs through the development, engagement, motivation and preservation of employees.
- Review, develop and monitor overall HR systems, and procedures.
- Nurture a positive working environment.
- Redesigned the filing and retrieval system and keeping past and current human resource records.
April 2012
To November 2019
HR & Admin Manager
at Madar Building Materials
Location :
Qatar - Doha
- Reporting to Qatar Country Manager and functionally to HR Manager in KSA.
- Manage/Improve the payroll process.
- Counsel employees on policies, procedures, laws and regulations.
- Lead the improvement of the employee’s attendance and control on overtime.
- Review/Amend/Deploy HR Policy.
- Control/approve employees’ vacations schedule.
- Manage employees’ relocation process according to the Company Policy.
- Manage the company cars system.
- Manage the probation calendar of new employees.
- Control the visa issuance system.
- Supervise/Negotiate current and new contract with service providers (Health Insurance/Facility Management/Ticketing/Car Renal, … etc)
- Manage/Improve the payroll process.
- Counsel employees on policies, procedures, laws and regulations.
- Lead the improvement of the employee’s attendance and control on overtime.
- Review/Amend/Deploy HR Policy.
- Control/approve employees’ vacations schedule.
- Manage employees’ relocation process according to the Company Policy.
- Manage the company cars system.
- Manage the probation calendar of new employees.
- Control the visa issuance system.
- Supervise/Negotiate current and new contract with service providers (Health Insurance/Facility Management/Ticketing/Car Renal, … etc)
September 2010
To April 2012
HR Head
at MedSteel
Location :
Syria - Damascus
MedSteel is one of the biggest industrial projects in Syria, and symbol of Syrian industrial growth.
- Reporting to the CEO.
- Renovated the HR Department and made it true business partner.
- Develop and implement the HR Policy.
- Improved employees filing & HR archiving system and created employees coding system.
- Manage and improve the payroll process.
- Improve the employee’s attendance and control on overtime.
- Develop and implement leaves tracking tool
- Develop the Organization Structure
- Identified all required roles in the organization and developed high standard job descriptions
- Develop the company grading system.
- Develop the probation calendar
- Develop & implement on-boarding-training (Orientation Program) for new joiners
- Develop friendly HR processes to provide quality level of services to employees. These processes include recruitment request, leave request, loans/advance requests
- Manage the exit logistics & process with departing employees in coordination with F&A department.
- Counsel employees on policies, procedures, laws and regulations.
- Reporting to the CEO.
- Renovated the HR Department and made it true business partner.
- Develop and implement the HR Policy.
- Improved employees filing & HR archiving system and created employees coding system.
- Manage and improve the payroll process.
- Improve the employee’s attendance and control on overtime.
- Develop and implement leaves tracking tool
- Develop the Organization Structure
- Identified all required roles in the organization and developed high standard job descriptions
- Develop the company grading system.
- Develop the probation calendar
- Develop & implement on-boarding-training (Orientation Program) for new joiners
- Develop friendly HR processes to provide quality level of services to employees. These processes include recruitment request, leave request, loans/advance requests
- Manage the exit logistics & process with departing employees in coordination with F&A department.
- Counsel employees on policies, procedures, laws and regulations.
April 2009
To August 2010
HR Head
at Madar Emirates for Building Materials
Location :
United Arab Emirates - Dubai
(Madar Emirates is a leading trading/manufacturing company in construction materials, established in Jan. 06 with a vision to be the most preferred supplier for the UAE.)
- Reporting to UAE Country Manager and functionally to HR Director in KSA.
- Lead restructuring process of UAE subsidiaries and manage the downsizing plan.
- Manage the exit process and policy for all Holding employees.
- Control/Manage redirecting the reporting line process from Holding to HQ in KSA.
- Manage the payroll process for Madar UAE subsidiaries and coach HR members of Madar subsidiaries in other countries.
- Maintain payroll confidentiality policy.
- Lead the improvement of the employee’s attendance and control on overtime.
- Manage the employee code generation for all markets.
- Manage employees’ loan request with F&A Department.
- Control/approve employees’ deductions and loans.
- Manage employees’ relocation process according to the Company Policy.
- Counsel employees on policies, procedures, laws and regulations.
- Manage the company cars system.
- Manage the probation calendar for all UAE Subsidiaries.
- Implement the office safety program, and ensure all safety incidents are tracked and reported.
- Implement security program in UAE facilities, and ensure all security incidents are tracked and reported.
- Manage the tracking system of the employee’s leave record (vacation balance, leave salaries, tickets, etc.)
- Control the visa issuance system.
- Reporting to UAE Country Manager and functionally to HR Director in KSA.
- Lead restructuring process of UAE subsidiaries and manage the downsizing plan.
- Manage the exit process and policy for all Holding employees.
- Control/Manage redirecting the reporting line process from Holding to HQ in KSA.
- Manage the payroll process for Madar UAE subsidiaries and coach HR members of Madar subsidiaries in other countries.
- Maintain payroll confidentiality policy.
- Lead the improvement of the employee’s attendance and control on overtime.
- Manage the employee code generation for all markets.
- Manage employees’ loan request with F&A Department.
- Control/approve employees’ deductions and loans.
- Manage employees’ relocation process according to the Company Policy.
- Counsel employees on policies, procedures, laws and regulations.
- Manage the company cars system.
- Manage the probation calendar for all UAE Subsidiaries.
- Implement the office safety program, and ensure all safety incidents are tracked and reported.
- Implement security program in UAE facilities, and ensure all security incidents are tracked and reported.
- Manage the tracking system of the employee’s leave record (vacation balance, leave salaries, tickets, etc.)
- Control the visa issuance system.
August 2007
To April 2009
HR Administrator
at Madar Steel Industries
Location :
United Arab Emirates
A subsidiary of Madar Holding, a leading well reputed company in the MENA region.
- Provide administrative support to the Human Resources Department and routine assistance to general inquiries from associates.
- Processing the Payroll on (Orion) and prepare the necessary Salary Lists for Accounts Department.
- Handle general questions from associates regarding payroll, benefits, etc in a timely manner and resolves routine problems.
- Maintain employment files and records per company policy and legal regulations.
- Process and analyze HR data for reporting purposes such as turnover tracking, diversity, and headcount analysis.
- Manage and process HR paperwork, to include processing terminations, transfers, and job title changes.
- Assist in the preparation of PowerPoint presentations and updates organizational charts as requested.
- Assist in recruitment processes (contact recruiting agencies, screening CVs, arrange interviews, job offers, on-boarding, employment logistics…etc)
- Provide administrative support to the Human Resources Department and routine assistance to general inquiries from associates.
- Processing the Payroll on (Orion) and prepare the necessary Salary Lists for Accounts Department.
- Handle general questions from associates regarding payroll, benefits, etc in a timely manner and resolves routine problems.
- Maintain employment files and records per company policy and legal regulations.
- Process and analyze HR data for reporting purposes such as turnover tracking, diversity, and headcount analysis.
- Manage and process HR paperwork, to include processing terminations, transfers, and job title changes.
- Assist in the preparation of PowerPoint presentations and updates organizational charts as requested.
- Assist in recruitment processes (contact recruiting agencies, screening CVs, arrange interviews, job offers, on-boarding, employment logistics…etc)
January 2003
To July 2007
Public Relation Officer
at Enkay Express
Location :
United Arab Emirates
A leading company of Freight Forwarding in the Middle East deals with multiple aspects of Cargo and logistics.
- Reporting to PA with all the matters related to HR, and performing the managing of Human Resource for 120 employees.
- Responsible of staff recruitment A - Z,
- Handling the company licenses and lease renewals
- Maintaining the service schedule of the company’s vehicles.
- Handling company’s relations with all government departments.
- Handling all work related to embassies.
- Reporting to PA with all the matters related to HR, and performing the managing of Human Resource for 120 employees.
- Responsible of staff recruitment A - Z,
- Handling the company licenses and lease renewals
- Maintaining the service schedule of the company’s vehicles.
- Handling company’s relations with all government departments.
- Handling all work related to embassies.
April 1999
To December 2002
Service Supervisor
at Intercat trd.
Location :
United Arab Emirates
Leading Catering Provider to Dubai Police; ISO certified
- Supervised food quantities to achieve optimum distribution without wastage.
- Managed all service staff (over 75) on location and in other locations.
- Reported daily activities and feedback to location-in-charge.
- Interacting with the clients on site and following up with their demands, feed backs, and complains.
- Fill and report daily and special report formats (Personal Hygiene, food transportation log, Non Conformity Report, Customer Complain Report, …)
- Ensuring health and safety regulations are strictly observed
- Maintaining financial and administrative records.
- Received appreciation letter from management (Day to Day operation)
- Supervised food quantities to achieve optimum distribution without wastage.
- Managed all service staff (over 75) on location and in other locations.
- Reported daily activities and feedback to location-in-charge.
- Interacting with the clients on site and following up with their demands, feed backs, and complains.
- Fill and report daily and special report formats (Personal Hygiene, food transportation log, Non Conformity Report, Customer Complain Report, …)
- Ensuring health and safety regulations are strictly observed
- Maintaining financial and administrative records.
- Received appreciation letter from management (Day to Day operation)
September 1997
To May 1998
Night duty supervisor
at Busra Al Cham Hotel
Location :
Syria
Was quick to achieve a level of trust with management, which quickly culminated in taking on extra responsibilities involving accounts processing. This was in addition to the usual responsibilities covering:
- Administered guest check in and check out procedures.
- Handled telephone, fax and switchboard.
- Attend to guest queries and complaints.
- Made reservations and related arrangements (transportation, VIP, …)
- Identified and solved any problems that occurred while on duty
- Prepared daily occupancy and statistics report.
- Handling daily, monthly, and yearly reservation reports.
- Handling Cashiering
- Administered guest check in and check out procedures.
- Handled telephone, fax and switchboard.
- Attend to guest queries and complaints.
- Made reservations and related arrangements (transportation, VIP, …)
- Identified and solved any problems that occurred while on duty
- Prepared daily occupancy and statistics report.
- Handling daily, monthly, and yearly reservation reports.
- Handling Cashiering
Share on Facebook
Share on Twitter
Share Via Email