Sally Bou Hamdan , contact center agent

Sally Bou Hamdan

contact center agent

Emaar

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing
Experience
4 years, 6 Months

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Work Experience

Total years of experience :4 years, 6 Months

contact center agent at Emaar
  • United Arab Emirates - Dubai
  • My current job since January 2024
ground hostess at Qatar Airways
  • Qatar
  • September 2022 to April 2023
Retention Agent at Du
  • United Arab Emirates - Dubai
  • February 2021 to February 2022

Managing daily operations, customer service, and marketing strategies and making constant improvements upon feedback.

Demonstrating knowledge of products and services to customers and assisting them with their needs.

Restaurant Manager at Sushi Bell
  • Lebanon
  • June 2018 to June 2020
Virtual English Instructor at Twenix Idiomas
  • Spain - Almeria
  • March 2017 to June 2017

Education

Bachelor's degree, Marketing
  • at Modern University of Business and Science
  • June 2020
Bachelor's degree, marketing
  • at university of almeria
  • June 2017

erasmus plus program(spring scholarship)

Specialties & Skills

Teamwork
Team Building
Customer Negotiations
Time management skills
Customer Service
outbound
problem solving
teamwork
time management
restaurants management
Sales Coordination
Customer Service
Team Leadership
Hospitality
Microsoft PowerPoint
Accounting
Key Account Management
Planning
Operation
Marketing
Negotiation
Procurement
Marketing Mix

Languages

Arabic
Expert
English
Expert