AVP CCS Complaints & Call Center at First Abu Dhabi Bank
United Arab Emirates - Abu Dhabi
My current job since November 2009
Education
Diploma, Financial Services in Banking
at Higher Colleges Of Technology - United Arab Emirates
July 1999
Hobbies
Reading books (history, philosophy and mystery) , Cultural Curiosity (travel, languages, music, fil
- Participation in the mystery shopper programme enabled me to develop customer service performance metrics and reports that provide valuable insights for process enhancement.
