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سلمي  علاء, Operations, Quality & Banking Professional | 5+ years experience

سلمي علاء

Operations, Quality & Banking Professional | 5+ years experience·Aman Company

Egypt

Doctorate, Administration

Work experience

Total years of experience: 5 years, 8 months

Operations, Quality & Banking Professional | 5+ years experience

July 2021 - Present

Aman Company

Mansoura, Egypt

July 2021 - Present

Experienced professional in Operations, Quality, and Governance with over 5 years of hands-on experience supervising teams, improving processes, and ensuring compliance with organizational standards. Worked across banking and telecommunications sectors, gaining strong expertise in control, governance, and operational management. Seeking opportunities in a professional environment to contribute to performance improvement and help achieve organizational goals effectively.

Company industry:
Insurance & TPA
Job role:
Accounting and Auditing

ممثل خدمة عملاء فترة تدريبيه اثناء دراستي العلميه

January 2019 - August 2019

Commercial International Bank (CIB)

Mansoura, Egypt

January 2019 - August 2019

Company industry:
Banking

ممثل خدمة عملاء اثناء دراستي العلميه كمتدربة

July 2019 - July 2019

National Bank of Kuwait (NBK)

Mansoura, Egypt

July 2019 - July 2019

Company industry:
Banking

تيلر كمتدربة

August 2018 - August 2018

البنك الزراعي

Mansoura, Egypt

August 2018 - August 2018

Company industry:
Banking

Education

Mansoura University

June 2026

June 2026

Doctorate, Administration

Egypt

جامعة المنصورة

March 2024

March 2024

Master's degree, MBA In Human Resources

Egypt

Mansoura University

May 2020

May 2020

Bachelor's degree, Accounting

Egypt

Skills

Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Accounting
Intermediate
Accounting
Intermediate
Auditing
Expert
Auditing
Expert
Administration
Expert
Administration
Expert

Languages

English

Intermediate

Arabic

Native Speaker

Training and Certifications

Certifications
TOEFL course
Digital transformation course