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Salma Dahbour, Office Manager (Operations)

Salma Dahbour

Office Manager (Operations)·Be Well

Jordan

Bachelor's degree, Chemistry

Work experience

Total years of experience: 2 years, 4 months

Office Manager (Operations)

December 2024 - Present

Be Well

Amman, Jordan

December 2024 - Present

• Coordinate daily operations and administrative activities.
• Develop and improve SOPs and workflows.
• Monitor operations and follow up on action points.
• Prepare operational and financial reports using Excel.
• Maintain records, databases, and documentation systems.
• Coordinate workshops, events, and capacity-building activities.
• Liaise with partners and stakeholders to support projects.
• Prepare bilingual reports and official documents.
• Support partnerships and proposal development.
• Design social media content, visual materials, and communication resources using Canva to
support outreach and engagement activities.
• Monitor resources, procurement, and inventory.
• Improve processes to enhance operational efficiency.
Company industry:
Personal Care Centers

Administrative Assistant

February 2021 - October 2021

Istishari Hospital Outpatient Clinics

Amman, Jordan

February 2021 - October 2021

• Coordinated daily operations, scheduling, and administrative workflows.
• Maintained confidential records and accurate documentation.
• Prepared financial reports, processed payments, and tracked expenses.
• Coordinated communication between patients, providers, and departments.
• Monitored inventory and supported supply procurement.
• Conducted follow-ups and maintained service records.
• Improved records management through digitization and organization.
Company industry:
Other Healthcare Services

Education

The Hashemite University

January 2024

January 2024

Bachelor's degree, Chemistry

Jordan

I researched uses and applications of lignin in cosmetics for my graduation thesis.

Skills

ISO 9001 2015 Documentation

Expert

GMP

Expert

Research and Development

Expert

Analysis

Expert

QC

Expert

Analysis

Beginner

Data Entry

Beginner

MICROSOFT EXCEL

Intermediate

MICROSOFT POWERPOINT

Intermediate

MICROSOFT WORD

Intermediate

TIME MANAGEMENT

Intermediate

CREATIVITY

Intermediate

DETAIL ORIENTED

Intermediate

OFFICE ADMINISTRATION

Intermediate

EVENT PLANNING

Intermediate

CLIENT SERVICES

Intermediate

STAKEHOLDER ENGAGEMENT

Intermediate

PROCUREMENT

Intermediate

Research

Beginner

CHROMATOGRAPHY

Intermediate

COMMUNICATIONS

Intermediate

GAS CHROMATOGRAPHY

Intermediate

OPERATIONS

Intermediate

EVENT MANAGEMENT

Intermediate

RECORDS MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

FINANCIAL STATEMENTS

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

SCHEDULING

Intermediate

Teamwork

Intermediate

Fast Learner

Expert

MANAGEMENT

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

CANVA SOFTWARE

Intermediate

CLIENT CONFIDENTIALITY

Intermediate

COMPLIANCE REPORTING

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

INVENTORY MONITORING

Intermediate

MICROSOFT OFFICE

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Gas Chromatography
Jan 2023