Salma Laafat

• In charge of sales and marketing carrying out sales activities with the highest degree of customer service and satisfaction in accordance to Company's sales policy and procedures.
• Responsible for prospecting new business leads and to achieve monthly sales targets.
• Handling strategies, branding, awareness, implementing the visions required from the clients.
• Performing supporting role in conducting market campaigns.
• Creating new professional relations for business development.
• Producing and analyzing sales figures, hence reporting them to marketing managers.
• Performing day to day administrative tasks and managing reports filing system.
• Managing and maintaining product and data information within company systems and ensuring its security.
• Involved in organizing planning and organized and scheduled meetings.
• Providing a high quality secretarial and administrative support.
• Keeping an updated library database of clients’ information.
• Dealing with customer queries and complaints in a professional manner.

• Assisted store manager in the smooth and profitable operation of the business.
• Managed inventory by checking merchandise to determine inventory levels; anticipating customer demand.
• Raised the store's profits by attracting more shoppers.
• Provided better customer service and increasing sales.
• Prepared reports by collecting, analyzing, and summarizing information.
• Maintained an updated record of reports on daily basis.
• Performed administrative tasks in efficient and effective way.
• Ensured smooth and quality processing of all business activities.
• Maintained quality service by establishing and enforcing organization standards.