Area and Sales Manager
Zain - KSA
Total years of experience :18 years, 10 Months
completed 19 years in Retail and Sales field
completed Master's degree in Business Administration
completed diploma in Human resources management, Quality Management, Risk management, Projects management, Financial management, Marketing strategy management
Targets achieved, products specialist
team manager, team leader
Public relations, customer experience, customer Support, problem solving, managing accounts, Kpi specialist
Managing revenue, managing Sales and Development
Retail Flagship Supervisor
Holding shops stock
lead a team as team leader
making monthly reports for the team of agents
achieving targets
solving customer issues
Back office operation
Consults all customers to sell Zain products
treating different language costumers
Target achieving
Receiving calls of different customers
solving customer issues by call with Zain System
Oracle and JAVA users
Speaking with Arabic, English, URDU customers
Back Office Operation agent
Logistic Services for the customer
Branch Manager
Treat with Different customers and their profile updates in FeDex System
Upload Shipment timings in the system
Creating Manifest and reports
