Salwa AlNamaani, Customer Care Assistant

Salwa AlNamaani

Customer Care Assistant

Tibiaan properties

Location
Oman - Muscat
Education
Diploma, Business Administration
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Customer Care Assistant at Tibiaan properties
  • Oman - Muscat
  • My current job since May 2021

handling phone calls and emails related to maintenance requests from property residence. managing reception and meeting with customers to solve problems.

Administrative Assistant at Tibiaan properties
  • Oman - Muscat
  • August 2019 to May 2021

encharge of all purchases for the company.
supervise on reception and office boy and PRO to make sure all work process under control and going smoothly.

Public Relation Officer at Badr Al Samaa Hospital
  • Oman - Muscat
  • September 2018 to July 2019

Prepare documents for hiring medical staff and submit them in Ministry of health and follow up with the Ministry in all the process for opening new medical facilities and any work required from the management.

Sales assistant at Al futaim
  • Oman - Muscat
  • November 2017 to July 2018

Assisting customers, cashir

Executive assistance at al Ghadeer international
  • Oman - Muscat
  • October 2016 to January 2017

Take care of daily report of the projects and admin work

data Entry at Bahwan projects and telecom
  • Oman - Muscat
  • March 2014 to September 2016

prepare Bills of quantities for Omantel projects in Telecom also I check the quantity of subcontractor's bills prepare it before issuing payments

underwriting at Royal &Sun Insurance Company
  • Oman - Muscat
  • December 2012 to February 2014

prepare insurance for car, Travel and for house maids . also take care of the daily cash deposit and prepare daily cash report.

Sales advisor at Zubair Automotive
  • Oman - Muscat
  • January 2009 to December 2012

attending customers for car services and calling customers and making appointment. check the car to fill car details before doing the service . prepare invoice ( cash - credit) . participate in company's events like motor show .

Education

Diploma, Business Administration
  • at Gulf College - Oman
  • January 2023

Specialties & Skills

ability to use computers
customer service
problem solving skills
Receptionist
Administrative
Reporting
Customer Care
preparing official letter in English and Arabic
ability to work under pressure
handle customers and answering phone calls

Languages

English
Intermediate
Arabic
Expert
Swahili
Intermediate

Training and Certifications

Human Resources (Certificate)
Date Attended:
July 2019

Hobbies

  • reading- painting- cooking