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Sam Al-Kantar, Executive Housekeeper

Sam Al-Kantar

Executive Housekeeper·Accor Hotels - Movenpick

Lebanon

Diploma, Hospitality And Hotel Management

Work experience

Total years of experience: 25 years, 11 months

Executive Housekeeper

January 2023 - Present

Accor Hotels - Movenpick

Beirut, Lebanon

January 2023 - Present

 Successfully manage the hotel housekeeping department by setting the standards, finalizing contracts with suppliers, recruiting, planning and directing the housekeeping operation to success
 Managing the housekeeping and laundry department in a professional and efficient manner ensuring utmost guest satisfaction consistently as per the standard, through proper planning, organizing, directing, and controlling of the housekeeping and laundry operation.
 Part of the renovation team for the hotel guest rooms & public areas, being part of choosing the correct FF&E that fits the exact theme, design, requirements with the general manager and the project team
 Being part of the Hotel Resort opening, helping the SPA & Leisure Manager, assigning teams, selecting the best available products
 Preparing for several kind of event, themes and celebrations.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

SR. MANAGER FACILITIES MANAGEMENT SERVICES

November 2015 - Present

PORTS DEVELOPMENT COMPANY

Saudi Arabia

November 2015 - Present

- Run day-to-day activities, assign tasks and roles covering the Facilities Management department and provide services required to the port Facilities and affiliated services to a high standard.
- Managing contract for service providers such as soft services (janitorial and pest control), hard services (O&M), waste management, landscaping, and utilities.
- In charge of managing the helpdesk & customer services and setting procedures. ERP system for smart purchases and budget control.
- Work together with Head of Operations Services to enhance the Facilities management services.
- Work on budgeting, cost saving and set up Standard Operating Procedure for the Port services, and RFP (Request for Proposal)
- Conducting Trainings for the FM team and Ports employees.
Company industry:
Facilities & Property Management
Job role:
Management

Manager Operations

April 2012 - November 2015

Gems Education - Saudi Arabia

Jeddah, Saudi Arabia

April 2012 - November 2015

- Report Directly to the Head of school and the Owners office.
- Opening of the Property
- Effective School testing and commissioning in coordination with team engineers and on-site contractors
- Planning and controlling the operations of the school with regards to operations & maintenance of the building and assets, cleanliness, finance, administration staff, transportation, security, and the clinic.
- Set all standards as per GEMS Facilities Management, assist the Head of school in the yearly budget related to OPEX & CAPEX and school expansion projects.
- Assisting in Marketing as well as planning and executing promotional tools for the school.
- Managing services: Housekeeping, O&M, Fleet management, HSE, Catering services, Landscaping, Swimming pool O&M, etc.
Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Manager Operations

April 2012 - November 2015

Gems Education - Saudi Arabia

Jeddah, Saudi Arabia

April 2012 - November 2015

 Report Directly to the Head of school and the Owners office.
 Effective School testing and commissioning in coordination with team engineers and on-site contractors
 Planning and controlling the operations of the school with regards to operations & maintenance of the building and assets, cleanliness, finance, administration staff, transportation, security, and the clinic.
 Set all standards as per GEMS Facilities Management, assist the Head of school in the yearly budget related to OPEX & CAPEX and school expansion projects.
 Assisting in Marketing as well as planning and executing promotional tools for the school.
 Managing services: Housekeeping, O&M, Fleet management, HSE, Catering services, Landscaping, Swimming pool O&M, etc.
Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Executive Housekeeper

August 2009 - August 2012

Moevenpick Hotel Jumeirah beach

Dubai, United Arab Emirates

August 2009 - August 2012

- Part of the opening team. Successfully managed to open the hotel by setting the standards of the department, finalizing contracts with suppliers, recruiting, and training my team.
- Managing the housekeeping and laundry department in a professional and efficient way ensuring utmost guest satisfaction consistently as per the standard, through proper planning, organizing, directing, and controlling of the housekeeping and laundry operation.
- Replacement responsibility of the hotel manager and front office manager on given times.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Executive Housekeeper

November 2008 - August 2009

Seashell Hotel & Resort (Julaia)

Kuwait

November 2008 - August 2009

- Managing housekeeping and laundry department as per hotel standard, through proper planning, organizing, directing, and controlling of the housekeeping and laundry operation.
-Also contributed to outdoor events and preparation.
- I had to rebrand the hotel from Kempinsky to Seashell Hotel
- Budget support to the Financial reviews
- Refurbishment together with the Director of Engineering
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Executive Housekeeper

April 2007 - April 2008

Sheraton Club Des Pins Algiers

Algiers, Algeria

April 2007 - April 2008

- Managing housekeeping and laundry department as per the Sheraton Hotels Standards.
- Was part of the renovation of some rooms choosing design, fabric etc...
- Working closely with the Engineering department on renovations and special projects
- Part of the renovation of some of the restaurant, Night club & Others...
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeping Manager

January 2006 - February 2006

Doha Asian Games Organising Comittee

Doha, Qatar

January 2006 - February 2006

- Conducting snagging of Apartments Towers during pre-Games, manage and supervise housekeeping activities during Games.
- Setting up and executing all Housekeeping SOP and operations manual for Apartment towers.
- Planning and managing housekeeping activities in Apartment Towers and Cruise ship.
- Planning and sourcing manpower actively involved in recruiting housekeeping staff.
- Prepare training plans and conduct training for all housekeeping staff.
- Meet with Apartment Tower Owner's representative regarding the housekeeping services.
- Manage and provide laundry services to all the guests.
Company industry:
Other Business Support Services
Job role:
Support Services

Assistant Executive Housekeeper

June 2005 - December 2005

Kempinsky Emirates Palace

Abu Dhabi, United Arab Emirates

June 2005 - December 2005

- Assisting the Executive Housekeeper in managing the housekeeping and laundry department.
- In charge of taking care of the Palace suites where the GCC Rulers stay to ensure high standards are met for the delegations.
- In charge of inventoring all assests for the Palace suits
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Assistant Housekeeping Manager

February 2003 - March 2005

Grand Hyatt Dubai

Dubai, United Arab Emirates

February 2003 - March 2005

- Assisting the Executive Housekeeper in managing efficiently the Housekeeping Department with the Team
- In charge on the Sections related to Supervisors, storekeeper, inventoies
- As well helping ion the events if any
- I was also part of the pre-opening team.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sr. Supervisor

March 2002 - December 2002

Rotana Gefinor Beirut

Beirut, Lebanon

March 2002 - December 2002

- Responsible of scheduling and organizing the concept of the housekeeping department, also have been responsible of the daily operation and made sure it ran smoothly.
- Conducting on job trainings and making sure all reporting was handed to the Executive housekeeper.
- Acting as an Executive Housekeeper for three months.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeping Supervisor

April 2000 - March 2002

Intercontinental Phoenicia Beirut

Beirut, Lebanon

April 2000 - March 2002

- Responsible of the cleanliness and proper maintenance of my floors, consisting of 3 presidential suites, 9 executive suites and 55 rooms in total.
- Ensuring that all rooms are up to the standard and meet the guest expectations, and the staff requirements.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeping Supervisor

September 1998 - April 2000

Marriott Beirut Hotel

Beirut, Lebanon

September 1998 - April 2000

- Responsible for the cleanliness and proper maintenance of the guest rooms and public areas assigned to me daily.
- Responsible for scheduling and assigning daily tasks to the HK team and making sure the operation runs smoothly.
- Also responsible for conducting training to the HK staff.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Alpine Center associate to IHTTI Switzerland

October 1999

October 1999

Diploma, Hospitality And Hotel Management

Greece

International Hostitality and Tourism management covering all the major subjet in Hotel Management and Practices ran from a hotel at site
View attachment

Alpine Center for international hotel management

October 1999

October 1999

High school or equivalent, Hospitality And Hotel Management

Greece

During the Hotel Management year reaching the 2 years the School will submit to you a Certificate in hotel operations and after 2 years the Diploma In hotel management
View attachment

Skills

Renovation
Expert
Renovation
Expert
Training
Expert
Training
Expert
Budgeting
Expert
Budgeting
Expert
Organization
Expert
Organization
Expert
Pre opening
Expert
Pre opening
Expert
Communication
Expert
Communication
Expert
Problem solving
Expert
Problem solving
Expert
Cost Saving
Intermediate
Cost Saving
Intermediate
Preopening of property
Intermediate
Preopening of property
Intermediate
Budgeting
Intermediate
Budgeting
Intermediate
sustainability
Intermediate
sustainability
Intermediate
Training of Staff
Expert
Training of Staff
Expert
Leadership
Expert
Leadership
Expert

Languages

Arabic
Intermediate
English
Expert
French
Expert
Greek
Beginner

Training and Certifications

Certifications
Facility Management Professional
Feb 2022
Show credentials

Hobbies

  • Traveling
    I have traveled in many places and this have helped me to understand cultural diversity which helps me in my job and daily life
  • Cooking
    I have develloped a skill which is related to cooking and I have been creative to it. I have learned different Etnic food that I have cooked and served to family and friends