General Manager
Omnitrade
Total years of experience :18 years, 6 Months
Assist in establishing the company that is engaged in the business of Trading and Manufacturing of alternative power solutions, and importing animal feed. Managed a team of 7.
• Set business plan, in addition to short-term and long-term goals.
• Arrange sales channels in UAE and MENA region and spot new opportunities.
• Managing and developing the assembly line for GEENSO devices Overall responsibility for the sales and business development initiatives that is consistent with the company’s
• Develop and implement product marketing strategies including advertising campaigns and sales promotions.
• Manage staff, preparing work schedules and assigning specific duties.
Provide leadership and direction as Regional Sales Manager of the company engaged in the business of Trading and Distribution of - FMCG (Personal Care Products -Perfumes / Sunglasses/Watches/ Gift & Novelties) / E-Commerce. The Annual Turnover over of the company exceeded over AED. 1.5 Million. Report to the General Manager.
Managed a team of 7.
Provide leadership and direction to as Cargo Controller of this leading and assisted the Head of Customer Service of the company in managing the complete customer service operations and administration functions of the Department to ensure all operational activities are carried out within the stipulated frame-work of policies and procedures of the Company.
Appointed to this increasingly responsible position of Head of Financial Institutions with the responsibility of developing, maintaining and enhancing the Bank’s relationship with the corresponding Banks. Report to the General Manager
Verified information of refugees entitled to receive materials and financial assistance and compared the data with established criteria
Issued ration-cards and ATM cards after the verification was conducted
Processed the information, regarding the refugees entitled for assistance, on the database prepared for the management of distribution system
Led regular missions to distribute food, non-food and financial assistance for refugees residing in the various cities outside Damascus.
Provide leadership as Sales Representative for GCC of this leading company engaged in the business of manufacturing and distribution of FMCG Products (Hair Care/ Skin Care /Anti-Ageing and producing Annual Gross Sales of US$ 1.7 million having total staff strength of 65. Maintained complete autonomous decision making authority within the areas of strategic planning, sales, marketing and business development functions.
Offering the highest levels of customer service
Training and briefing all the boutiques in Dubai whenever a new collection is launched and when needed
Preparing the Sales reports and schedule for the staff
Handling clients complains
Pursuing the staff and myself to over achieve the monthly target along with the yearly
Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.
• Track and trace undelivered shipments in adherence to DHL’s network trace standards and ensure that the customer is fully updated on any query or issue within the agreed timeframe.
• Identify opportunities for potential business when liaising with customers on their inbound shipments and strive to sell DHL products and services at all times.
• Collect the service fees from the customers and transfer them into the accounting section.