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Madhu Rao, Operations Manager

Madhu Rao

Operations Manager·DSV

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 21 years, 0 months

Operations Manager

February 2019 - Present

DSV

Dammam, Saudi Arabia

I found this job using Bayt.com

February 2019 - Present

• Monitoring the general operations of staffs in the department across KSA to make sure that their operations are within the guidelines, safety measures, government orders, and administrative policies.
• Involve in the negotiation and authorization of contracts and other forms of purchases and procurements that are related to the department needs.
• To quote the enquiries (RFQs) of sales team on time to acquire any new business and achieve targets.
• Conduct necessary investigation(s) to determine the root cause of any issues and accidents and to set up measures to avoid such recurrences.
• Streamlining the process, reducing the cost, and improving the overall performance.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Logistics And Warehouse Manager

February 2015 - February 2019

Sun And Sand Sports - Saudi Arabia

Riyadh, Saudi Arabia

February 2015 - February 2019

• Managing Warehousing, Logistics, and distribution across Saudi Arabia.
• Preparing and monitoring annual budgets for Warehouse and Transportation Dept.
• Keeping up to date all relevant documentation, warehouse inventory, inbound and outbound records, vehicle logbooks, fuel consumption reports & servicing protocols.
• Setting KPIs for the warehouse staffs, monitoring their performance and doing appraisals.
• Dealing with any other general management issues that may arise during daily operations.
• Achieving seasonal and yearly targets / goals set by the management.
Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Warehouse Operations Manager

April 2013 - February 2015

Kamal Osman Jamjoom LLC

Jeddah, Saudi Arabia

April 2013 - February 2015

• Responsible for the following aspects of the supply chain: sourcing, purchasing, shipping, warehousing, and distribution.
• Involved in identifying and implementing initiatives to reduce the overall FDC cost and supply chain cost base.
• Handling direct operations of inbound and outbound trucks for entire KSA.
• Planning operations and inventory control of three warehouses for transportation-related functions of pick & pack, temporary holding, and materials transfers.
• Working closely with buyers/suppliers/freight forwarders/customs clearance broker to reduce the overall lead-time of shipments from origin to final destinations (stores).
Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Asset & Inventory Manager, IM

June 2009 - March 2013

CGI

Chennai, India

June 2009 - March 2013

• Accountability for the life-cycle management of all project Assets for entire sub-continent (India).
• To develop and maintain policies, standards, processes, systems, and measurements that enable the organization to manage the project with respect to risk, cost, control, IT Governance, compliance, and business performance objectives as established by the organization.
• To meet with Operations Managers to discuss their project requirements, specifications, costs, and timelines.
• Hire and manage information systems personnel and contractors to design, develop, implement, operate, and administer computers, telecommunication components, network devices and other information technology systems.
• To plan, organize, direct, control and evaluate the entire IT asset information systems cost and report to management regularly.
• Administered annual assets count and logistics budget and supervised staffs up to 25 within the department across the country.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Information Technology

Assistant Manager, GTI

July 2005 - June 2009

Sutherland Global Services - India

Chennai, India

July 2005 - June 2009

• To create a new Material Indent for purchase and movement of hardware and software for the enterprise.
• To approve all hardware and Software Installation request within organization through Asset Management Suite (Symantec Altiris) and maintaining those inventories accurately.
• Responsible for effective handling of internal customer by immediately identifying their needs and by providing a resolution with a focus on care, satisfaction, and retention.
• Responsible to ensure that all IT Services are in strict adherence to SLA.
• Responsible for all software licensing management audits and annual hardware inventory.
• Responsible for process designing and implementation across organization.
• To provide regular reports on hardware and Software compliance to the management and projects.
Company industry:
Business Process Outsourcing (BPO)
Job role:
Information Technology

Education

Anna University

June 2005

June 2005

Master's degree, Business Administration

India

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Supply Chain Management

Expert

Logistics Management

Expert

Oracle ERP

Expert

SAP ERP

Expert

Microsoft Office

Expert

MANAGEMENT

Expert

PLANNING

Expert

WAREHOUSING

Expert

OPERATIONS

Expert

COST REDUCTION

Expert

INVENTORY CONTROL

Expert

INVENTORY MANAGEMENT

Expert

LICENSING

Expert

SALES

Expert

STREAMLINING

Expert

Supply Chain Management

Expert

Logistics Management

Expert

Oracle ERP

Expert

SAP ERP

Expert

Microsoft Office

Expert

Languages

Tamil

Expert

Malayalam

Expert

Telugu

Expert

English

Expert

Hindi

Intermediate

Hobbies and interests

Outdoor Games and watching Movies