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Samah Abuhashem, Sales And Business Development Manager

Samah Abuhashem

Sales And Business Development Manager·QUBZ by MGID

Jordan

Diploma, Office Management

Work experience

Total years of experience: 13 years, 9 months

Sales And Business Development Manager

October 2019 - August 2020

QUBZ by MGID

Amman, Jordan

October 2019 - August 2020

Searching for new websites (Publishers) and evaluate it by high ranking and the traffic, etc.
 Explain to the publishers about our work and convince the client.
 Arrange & Follow up by calls & meeting the clients to set up the deals.
 Searching for DSP websites to get the advertisers.
 Creating accounts in our system for the publisher/advertisers after signing the contract.
 Creating new campaigns in our system to publish it in the concerned websites.
 Sending report to my manager weekly about my works.
 Arranging and updating publishers database.

Company industry:
Advertising
Job role:
Sales

Center Manager

November 2018 - May 2019

Mise En Place

Doha, Qatar

November 2018 - May 2019

 Supervising the center's facilities and equipment on a daily basis.
 Establishing a monthly plan for the number and types of courses that will be held at the
center.
 Create ideas for the types of courses and searching for discrimination in our courses
 Communicating with certified trainers from the Middle East countries and knowing their
contracts.
 Developing a plan to host the instructor in terms of booking tickets, hotels, and
transportation.
 Communicate with the freelancer graphic designers to design the course poster.
 Focusing on promoting the center and its courses through all social media accounts.
 Receive the amounts from the trainees and save their data in an excel sheet.
 Coordinating courses and halls according to the requirements of each course in terms of
hospitality and seating.
 Coordination and printing of certificates for each trainee.
 Preparing monthly invoices of revenue for the center owner.

Company industry:
Training & Education Center
Job role:
Management

events coordinator

April 2016 - May 2019

Absolute Managment

Qatar

April 2016 - May 2019

Company industry:
Public Relations (PR)
Job role:
Marketing and PR

executive assistant

December 2015 - August 2017

QDVC

Doha, Qatar

December 2015 - August 2017

• Performs a variety of administrative support tasks to the Business Development Director that are highly confidential.
• Coordinates and facilities the BD Director’s calendar to arrange appointments, meetings, conferences
• Prepares travel arrangements and itineraries of the Department.
• Receives and screens incoming calls and visitors and informs my manager accordingly
• Prepares agenda and collects materials for meetings; takes minutes and keeps records of proceedings
• Read and screens incoming correspondence for my manager's signature
• Produces various documents/ materials for reporting and presentation purposes
• Establishes and maintains filing and record management system for the Business Development Director
• Researches, compiles and prepares confidential documents
• Acts as event organizer for the Business Development Department
• Proficient with MS Office applications and other relevant software
• Skilled in planning, analyzing and coordinating activities and establishing priorities
• Able to compile and prepare presentations, memorandum, reports and other documents.

Company industry:
Construction & Building
Job role:
Administration

secretary

November 2012 - April 2015

Qatar Petroleum

Doha, Qatar

November 2012 - April 2015

The core responsibilities of this role include managing the head of section's diary, Organizing emails, answering all incoming calls, creating & update Monthly Business Plan Report and Organizing the team meeting.

In addition to these responsibilities, I have also taken on the additional duties as Protocol Coordinator for Example: create invitations cards, doing follow up and getting confirmation from attendees by official email, Coordinate with Organizer to provide our requirements such as seating arrangement for VIP, Find a suitable Hall matching our requirements

Also, create an assignment cards for our team as per my manager's instruction, with all the details and brief about event.

During my time in this Role, I have reorganized the meeting room booking system, implementing an online system which all staff can access, whenever a meeting room is booked for a meeting with external clients, it is added to my personal calendar so that I am aware of when the room needs to be prepared for external meeting.

I have also implemented a new filing and indexing system for my department, which has resulted in greater ease of access for all team & managers who are authorized to access this information.

In addition to these responsibilities, Doing contacting with Ministry of Foreign affairs if they sent an official letter to His Excellency's office about of reception and arrange a meeting with a VVIP guests.

Also, Coordinate with a multi-parties, Such as Lakwyia by Fax to requesting them to accompany a VVIP guests from to hotel or anywhere, Also such as: Ras laffan city to arrange a visit there by create a form and asking the requested party to fill it and attach the requirements.

In addition of these Responsibilities, Create a checklist for each event, Time attendance sheet for my team.

Company industry:
Oil & Gas
Job role:
Marketing and PR

HR recruitment specialist

July 2012 - October 2012

starlink llc (subsidiary of qatar telecom)

Doha, Qatar

July 2012 - October 2012

• Responsible for organizing and scheduling interviews and technical tests of candidates. Assist in conducting pre- selection interviews for eligibility for a smooth final selection by Line Managers with regards to entry and mid-level candidates.
• Update the employee's record sheet day to day.
• Prepare letters and contracts for our employees.
• Prepare all the Necessary papers to get the labor card and sponsorship transfer for the new staff.
• Co-ordinates the day-to-day work and program of activities relevant to employees.
• Screen incoming CV’s and provides recommendations to department heads on potential candidates.
• Responsible for maintaining and accurately updating the Employee Leave Database and ensuring that Leave Application Forms are approved by Line Managers and are submitted by employees in a timely manner and send it to the managers for approval and follow up with our payroll team.
• Doing fillings and arrange it as alphabetical with doing screening in the same time.
• Responsible for effectively recording, maintaining, and reporting Company Assets issued to employees such as Company Mobile Loan, Company Laptop and Company Vehicles.
• In charge of regular checking of the Job Database and filing resumes in respective department folders. Inform if there are any relevant resumes that can be considered for current vacancies

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Shared Secretary for Operation and Hukoomi Department

January 2011 - May 2012

ictQATAR

Doha, Qatar

January 2011 - May 2012

• Review and audit supplier invoices and take the necessary action to be sent to the accounting and follow up with them and strive to complete the transaction successfully.
• Organize and coordination the activities related for the Hukoomi site such as participation in Qitcom exhibition.
• Conservation contracts and invoices securely.
• Preparation and coordination of forms using adobe professional.
• Review of contracts properly and make a table entire budget for each contract or project.
• Coordination and preparation of appointments and meetings for managers.
• Coordination with the IT helpdesk to provide the inks for the other floors and to do the periodic maintenance
• Receipt any complaint or request, verify and send it to the competent authority with the follow-up.
• Prepare the correspondence in Arabic and English to the ministries and government departments and follow-up.
• Types memos, letters, e-mails, and prepares documents and presentations for the Manager according to requirements and instructions.
• Managing Calendar & Meetings Manages the daily and weekly schedule for the Manager and maintains the appointment calendar.

• Answering phone calls letters and e-mails to my Manager and team, and filters them based on priority and importance. Diplomatically handles interactions over calls to direct or hold calls appropriately.


• Saved the Documentation and file system by using excel sheet with daily updates to ensures proper documentation, handling, safe storage and easy retrieval of information.
• Organize regular meetings and reviews

Company industry:
IT Services
Job role:
Administration

Secretary for Sr. Project Engineer

September 2010 - December 2010

Al-Emadi Enterprises

Doha, Qatar

September 2010 - December 2010

• Arrange the appointments for managers with the clients.
• Organize the files and arrange.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Negotiate to get the good quotation regarding the materials to our projects.
• Manage the travel desk and ensure travel tickets, hotel bookings and visas are arranged in time for employees planning to undertake visits to foreign countries for official business purpose.

Company industry:
Construction & Building
Job role:
Secretarial

Administrative in HR department

March 2008 - July 2010

Exxonmobil Qatar

Doha, Qatar

March 2008 - July 2010

 Do all the immigrations issues such as: employee visa, resident permit, health cards, transfer sponsorship, business visa, visit visa, exit permit, CID process & medical commission.
 Prepare letter to the shipping company to ship the purposes of staff from their country to Qatar and from Qatar to outside.
 Record and save Filing, maintaining employee records, placing orders and organizing office supplies.
 Prepare expense reports for all expatriate employees.
 Coordinate regular meeting for tax advisor (Deloitte )
 Coordinate the appointments between Deloitte team and our employees.
 Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
 Greet and assist visitors or escort them to the relevant office or meeting room.
 Preparing letters in English & Arabic such as: banks letter, it whom to my concern, salary certificate & embassies letters.
 Preparing and presentation an orientation for our new staff and explain them about the legal process in Qatar.

Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Admnisitrative assistant and HR secretary

May 2007 - March 2008

Al-Fardan Group

Doha, Qatar

May 2007 - March 2008

• Manage Archive room (filling and organize).
• Prepare Arabic correspondence/Employment contracts.
• Prepare English correspondence for the employees.
• Also checking and reviewing all new CV`s and classified them to needed departments also arranging meeting between employees and the management.
• Updating data for all employees with their family’s information in excel or in any program that the company is using e.g. name of employee's wife and children, also updating names of their schools.
• Also review and follow up all processes with the new employees until they become our staff for example ( their ticket, insurance, residents, cars and other stuff)
• Prepare all kind of NOC to the bank, embassy, and salary certificate in Arabic and English.
• Communicate with the recruitments websites to get the application of jobs seekers.
• Administrative support for Immigration Supervisor, Specifically in Arabic correspondence with day - to - day.
• Manual typing for all kind of applications related to: traffic department, Immigration department, labor department and Health Centers.
• Prepare visa: business, visit, tourist and embassy visa.
• Prepare new RP, Renew, Cancellation and transfer sponsorship.
• Process Hamad medical care for all the employees.

Company industry:
Management Consulting
Job role:
Human Resources and Recruitment

Student advisor and receptionist

September 2005 - June 2006

Aptech Qatar Education center

Doha, Qatar

September 2005 - June 2006

• Answering the phone calls.
• Customer services officer.
• Explain to the customers about aptech’s training
• Take care about the students and help them with their different activities.

Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Receptionist and data entry

October 2004 - May 2005

Waseet Al-Doha

Doha, Qatar

October 2004 - May 2005

• Enter classified ads daily.
• Answering the phone calls.
• Customer care.

Company industry:
Advertising
Job role:
Customer Service and Call Center

Education

Griffen Internation development center

December 2004

December 2004

Diploma, Office Management

Qatar

GPA (percentage): 90%

GPA (percentage): 90%

Modules Covered: Principles of Management Business Correspondence Financal Accounting MS office Automation
View attachment

Al-Resalah Secondary School

June 2004

June 2004

High school or equivalent, Secondary certificate

Qatar

GPA (percentage): 77.8%

GPA (percentage): 77.8%

Skills

Customer Service
Expert
Customer Service
Expert
Coordination
Expert
Coordination
Expert
Recruitment Specialist
Expert
Recruitment Specialist
Expert
Administrative Assistance
Expert
Administrative Assistance
Expert
Secretarial
Expert
Secretarial
Expert
• Computer literacy
Expert
• Computer literacy
Expert
learn
Expert
learn
Expert
• Ability to work under pressure
Expert
• Ability to work under pressure
Expert
Typing
Expert
Typing
Expert
• Good interpersonal relation
Expert
• Good interpersonal relation
Expert
filling
Expert
filling
Expert
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
digital marketing
Intermediate
digital marketing
Intermediate
Administrative Assistance
Expert
Administrative Assistance
Expert
Customer Service
Expert
Customer Service
Expert
Coordination
Expert
Coordination
Expert
Recruitment Specialist
Expert
Recruitment Specialist
Expert
Secretarial
Expert
Secretarial
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Marketing Essentials: Introduction to Marketing
Dec 2011
Administrative Professtional: Interacting with others
Dec 2011
Dealing with Irrational Customers and Escating Complaints
Dec 2011
Administrative Professtional: Common Administrative Support tasks
Dec 2011
Pre-intermediate 1
Aug 2008 - Sep 2008
Call Center customer service
Dec 2011
Communication skills for successful management
Dec 2011
Choosing the best applicant
Dec 2011
English Course level 2 78%
Jan 2008 - Feb 2008
Getting started with word 2007
Dec 2011
Conquering conflict through communication
Jul 2011

Training
Writing for Business - Module 1
Spearhead Training
Jan 2017

Hobbies

  • Sports - Reading