سماح مفتي

1- Back Office Control and Support for the Project Management Department.
2- Preparing the Corporate Project Office weekly review meeting report in terms of getting projects progress updates from each Project Manager, consolidate them on Excel sheet using Pivot and charts to submit final powerpoint report.
3- Handling the quality control by making weekly internal Audit with each Project Manager to make sure that all procedures taken is aligned with the ISO 9001:2015 standards and PMBOK.
4- Office Manager assisting the Chief Project Management Officer and the team in all administrative stuff.
5- Handling vendors NDAs finalization with Legal, Compliance and Risk departments.
6- Attend Change Management and IT Steering Committees for taking minutes.

Job Responsibilities: 1- Write Blogs and Topics in different areas covering the Middle East. 2- Create website Surveys. 3- Translate Blogs, Topics and Surveys from English to Arabic and Vice versa. 4- Share Marketing department in writing social media posts' captions, thumbnails and video scripts.

1- Developing & maintaining professional filing system & data base.
2- Manage MD’s agenda.
3- Preparing MD's Presentations.
4- Attend Management & Marketing Management Meetings, record the minutes & distribute it.
5- Handle all internal & external correspondences.
6- Follow up on assignments, provide reports from all departments to MD’s.
7- Schedule / Organize MD's meetings / travel logistics and prepare all related documents of meetings.
8- Keep track of MD's contact list(s) and update it regularly.
9- Handle MD’s Expenses.
10- Handle the administrative aspect of all imported and local procurement (Raw Materials/Imported supplies).

1- Provide high level secretarial and administrative support for CGO/CHRO (same person)
requiring discretion, confidentiality, broad and comprehensive experience, skill and
knowledge of the organization policies.
2- Manage appointments; schedules and make travel arrangements to make best use of
CGO/CHRO time.
3- Translate documents from English to Arabic and vice versa.
4- Gather, compile, verify and analyze information to CGO/CHRO to use in documents such
as memos, letters, reports, speeches, presentations and news releases.
5- Facilitate smooth communications between CGO/CHRO and his direct reports, managers
and employees. Also between CGO/CHRO and external parties such as media, customers
and the public.
6- Having access to CGO/CHRO email account to schedule his appointments and answer or
redirect routine enquiries from internal or external sources.
7- Handle confidential information and maintain the security of CGO/CHRO records and files.
8- Maintain the executive's office and accounting records; monitor, review, and approve
standard expenditures to ensure that the activities of the office are conducted within
established budgets.
9- Perform other administrative tasks using independent judgment and discretion. Plan,
organize and schedule own workload so that these activities are completed accurately and
on time.
10- Follow up on required tasks from other Sectors / Departments & submit Bi daily report.
11- Handle CGO / CHRO’s Expenses.
12- Recruitment: Selecting & screening C.V.s.
13- Organize Business events. (i.e. Labor Day, Ramadan Iftar, Team Building…etc.)
14- Responsible for Data room bank update every year.
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15- These activities may include preparing documents and presentation materials, screening
and responding to incoming correspondence, inquiries and phone calls, drafting letters and
official information releases, arranging and attending meetings, taking and distributing
minutes, and perform special project duties as assigned.

Under the auspices of this title; my duties & responsibilities include but not limited to the following:
1- Developing & maintaining professional filing system & data base for office central filing.
2- Manage CEO's agenda.
3- Preparing CEO's Presentations.
4- Attend Management, Marketing & Sales Management Meetings, record the minutes &
distribute it.
5- Handle all internal & external correspondences.
6- Follow up on assignments, provide reports from all departments to CEO and assemble
them on a weekly planner chart.
7- Schedule / Organize CEO's meetings / travel logistics and prepare all related documents
of meetings such as Profit Plan, HR review meetings … etc.
8- Keep track of CEO's contact list(s) and update it regularly.
9- Handle CEO’s Expenses.
10- Handle the administrative aspect of all imported and local procurement (Raw Materials/Imported
supplies).
11- Responsible for Quality Internal Audit semiannually.
12- Responsible for the Quality Manual System maintenance & Documentation.
13- Organize local cycle Quality meetings and training programs.
14- Responsible for updating Company processes and make sure of its compatibility with the ISO
9001:2008.
15- Make Quality Management annual business plan.
Achievements:
1) Passed second year External ISO Audit Surveillance under my leadership for year 2014.
P.S. I handled for one year Travel logistics including Ticketing, Accommodation & Visa
issuance to ALL employees of the Company beside my original tasks.

1- Manage the Filing system & data base.
2- Manage CEO's agenda.
3- Attend meetings, record minutes & distribute it.
4- Translate documents from Arabic to English & vice versa.
5- Handle all internal & external correspondences.
6- Handle follow up tasks.
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7- Arrange travel & business meetings.
8- Record office expenditure and manage the budget.
9- Organize the office layout and maintaining supplies of stationery and equipment.
10- Respond to customer inquiries and complaints.
11- Attend conferences and training.
Achievements:
1) Member in Quality Department:
I have been chosen by Chairman to be one of the members who got full training in TQM to
implement it in the whole companies of the group in order to improve our performance,
achieve high quality of customer satisfaction & acquire the ISO (9001:2000) certificate.
2) Handling automated archiving system implementation in the group:
I was the liaison & organizer for implementing a new German Archiving system
(Saperion business program) to switch the group from traditional filing system to
automated archiving one for more security.

1- Manage financial department filing system & data base.
2- Manage the direct manager agenda.
3- Handle all internal & external correspondences.
4- Handle phone calls.
5- Organize internal & external meetings.
Achievements:
1) Created a comprehensive filing system to secure easy access to all financial documents.
2) Created a customer database to automate all customer related data.