Sole Proprietor and Manager (Training & Events)
Yes We Can events
Total years of experience :21 years, 5 Months
• Events: Chairing the Holiday Marketplace, an annual fundraising event organised by Bayview Glen, a premier private school in Toronto, Ontario in December 2013. Organising social events ranging from gala dinners to quiz nights, staff appreciation luncheons as well as silent auctions.
• Marketing: Building marketing plans for reputed organizations active in the fields of education, construction, adult training and accounting.
• Learning & Development: Building full training programmes in partnership with leading training institutes to deliver certified courses in the fields of accounting, computer literacy and mastering foreign languages.
• Training/sales: Development of the training department by building new courses and launching new academies, including the Dubai International Financial Centre (DIFC) Courts "Centre of Excellence" and the University of Reading / Thomson Reuters "Diploma in Regulation" (consistently exceeding sales targets).
• Events: Create events from concepts down to sales and ongoing management by building solid high profile programmes through market research and interviews (including the Thomson Reuters Gulf Cooperation Council (GCC) Regulators' Summit and the Pan-Asian Regulatory Summit).
• Media: Produce and develop all written and published sales and marketing collateral, including websites and magazine content and preparing marketing and press campaigns, developing strong media relations.
• Stakeholder liaison: Responsible for delegate, sponsor and speaker acquisition, liaison and management and building and cultivating institutional partnerships across the GCC with academic, regulatory and professional organisations (e.g. the Dubai Financial Services Authority (DFSA) in Dubai and the Saudi Arabian Monetary Authority (SAMA) in Saudi Arabia).
• Logistics management: Venue management and supervising on site event coordination with the Thomson Reuter’s team and 3rd party vendors and suppliers to ensure smooth running of the events, acting as master of ceremonies of all produced events and seminars.
• Client management: Ensure that clients renew their contracted services which include the Thomson Reuters compliance screening products, regulatory updates, legal and regulatory databases and e-learning solutions; direct contact with clients to ensure awareness of the latest content and functionality of the services; creation and management of account plans for larger clients.
• Sales: Increase client revenues by identifying opportunities for up selling / cross-selling. Exploit these opportunities to bring in additional revenues or assign to sales as appropriate; use statistics on usage to monitor customers who have low usage of products and actively working to increase usage in a strategic and timely manner.
• Product enhancement: Work closely with product managers to ensure knowledge of products and future enhancements is up to date and comprehensive and relay this information to the sales department. Collect feedback from clients and feedback into the business to drive ongoing quality and process improvements.
• Customer support: Organise training sessions / presentations with customers, especially new subscribers, to ensure they gain maximum benefit from the products and provide cover for front line helpdesk, when required, development of programmes & materials for training the clients on the products.
• Client data/ analysis: Work with the business information department to manage client data on users and group structures including the creation of logs and visit reports for all clients facing activity as well as the investigation of instances of high usage for breaches of terms and conditions, such as non-permitted identity sharing.
• Curriculum development: Work closely with the school board to ensure that staff meets the curriculum competencies and address challenges in delivering the curriculum; ongoing building of the educational curriculum catering for both elementary and secondary levels.
• Teacher management: Ongoing supervision of the team of science teachers, including the setting of weekly plans, marking methodologies, class room conduct and other responsibilities; identify training needs and delivery of trainings for the science teachers to enhance skills, notably in the context of new educational & evaluation methods; conducting staff recruitment interviews.
• Students: Teach various class levels from grades 1 up to 8 as well as the supervision, marking and preparation of assessments/tests catering for these different grade levels; organize events for students including science fairs and open days; establishment of students' committees to raise awareness on various educational, social and environmental aspects.
• Teaching materials: Liaise with publishers of educational books and content to select the most appropriate in view of the students' skill levels and available budgets, building needs evaluation and preparation of educational rubrics.
• Events: Plan and execute social and educational events throughout the school year. Events range from social gatherings, fairs, workshops, trip for Faculty and students.
- Distinction 'Good'