Senior Sales Executive
Sacoor brothers
Total years of experience :11 years, 5 Months
• Welcome customers into the store; initiate the sales process, offer them qualified advise on the available products, recommend/demonstrate appropriate products; and promote cross selling with a view to meet the customers’ needs.
• Provide professional till point service to close the sale and offer the customers an overall enjoyable shopping experience.
• Handle customer complaints professionally and escalate any serious issues to the Manager for suitable resolution.
• Responsible for keeping proper display set-up.
• Maintain proper product display in selling area.
• Monitors fast moving items and fills up request order for out items.
• Responsible for maintaining proper stock flow store to selling area.
• Merchandise goods prominently on the shop shelves & display units, replenishing stocks as often as required in conjunction with the Manager.
Maintain an up-to-date database of customers visiting the store.
Build, lead, motivate and develop a highly successful team that achieves its providing a warm welcome for customers.
Receive food and drink orders serve customer requests to the standarts required
Building relationships with regular customers
Answer guests queries in a polite and helpful manner
Full product knowledge of all menu
Chek on customers if their enjoying the meals and service
Relaying, preparing and setting up tables for the next customer
Attending and providing high service to customers
Building strong long-term relationships with regular guests
Informing special customers about new collections and special offers
Recommending, selecting and helping to obtain merchandise based on customer needs
Describing merchandise and explain use, operation and care of merchandise customers
Providung after sales services