CABIN CREW
flyDubai
Total years of experience :19 years, 0 Months
Main responsibilities include:
• Checking the safety equipment and completing thorough security checks on board each flight
• Provide all passengers with a safe and comfortable flight, assisting in medical situations if they occur
• Member of flydubai's Fatigue Risk Management System (FRMS). The committee meets up once a month to discuss and review fatigue within the company where we come up with procedures, plans and ideas that we can incorporate
• Volunteered for training on accident site and survivor assistance, and crew debriefing for traumatic incidents
I worked within in a team of 20 colleagues of whom most were based in Dubai with others in KSA and Qatar. I was based in the AFGRE HR offices in Festival City and my responsibilities included:
• Diary management & co-ordinated meetings for the HR Director & HR Business Partners
• Prepared various reports and assisted with research in project work
• Co-ordinated the HR meetings
• Liaised with Central Services Recruitment Team to book candidates for technical assessments
• Improved admin processes, procedures and filing systems
• Organised and managed the quarterly newsletter & value awards
• Worked on a project regarding creating initiatives to drive sustainability through the company
• Created a document tracking system for the HR department to manage control over highly important and confidential papers
Main responsibilities included:
• Proof read legal documents and client witness statements
• Personal assistant support to Associates
• Dealt with incoming email, faxes and post, occasionally corresponding on behalf of the Associates
• Assisted with research for cases, gathered necessary documents for trials along with cross-referencing data and evidence
• Prepared other legal correspondence and documents
• Provided expense forms on behalf of the Associates
• Booked meeting rooms at Associate and Partners request
• Organised global video and telephone conferences
• Updated appointment calendars and scheduled meetings
• Created billing reports and invoices for clients
• Organised collection of payments
• Arranged courier services, receive and sort mail along with deliveries
Supervising my colleague we both managed the scheduling for a number of corporate, private and public classes
• My individual role was more focused to overseeing the corporate and private clients
• When required I would assist the Managing Director in client meetings
• Overall my colleague and I worked together as a team to ensure the smooth running of approx. 50 classes a week
• Arranged appointments for teachers and our managers
• Invoiced and receipted corporate clients
• Updated our social media accounts
• Assisted with event planning and organizing external/ internal meetings
• Occasionally watched over what our competitors were offering in means of services
Main responsibilities included:
• Worked closely with the three directors, personally assisting them with administration tasks
• Used time and daily management skills to organise the teams
• Used Photoshop Lighthouse for selling to client’s advising them with their decision making
• Responsible for activities regarding sales, maximizing revenue, marketing and customer relation management
• Created new procedures for booking and viewing requests and improved the filing systems and databases used to record information
• Watched over staff operation in producing and delivering product
• Ensured front of house customer service staff followed the correct procedures
• Recognized new potential customers and business opportunities creating growth for the company
Main responsibilities included:
• Worked as a full-time then part-time flight attendant
• Served celebrities and VIPs in business and first class cabins
• Was medically, fire and safety trained
• Received training on how to deliver a premium customer experience on board a variety of aircraft
• Worked within a team of colleagues to ensure a consistently excellent hospitality experience
• Provided all passengers with a safe and comfortable flight, assisting in medical situations if they occurred
• Brought my ideas and enthusiasm to the service in order to deliver greater results to the passengers ensuring that they would choose us to fly with again
Graduated: 2001 with GCSE’s in Math, English, Science, Geography, Art, German, Sports Studies
