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samar mensi, Telecommunication Assistant

samar mensi

Telecommunication Assistant·ALNahiya Manpower Solution L.L.C

United Arab Emirates

Bachelor's degree, Administration And Management

Work experience

Total years of experience: 3 years, 10 months

Telecommunication Assistant

September 2025 - Present

ALNahiya Manpower Solution L.L.C

Dubai, United Arab Emirates

September 2025 - Present

• Handled incoming and outgoing calls proffessionally
• coordinated communication between recruiters and condidates
• Scheduled interviews and follow-up calls
• Maintained accurate records ofcondidate information
• Provided administrative support to the recruitment team
• Ensured clear and timely communication with clients and applicants
Company industry:
Administration Support Services
Job role:
Information Technology

sales supervisor

March 2024 - June 2025

Mezyena by sabrina’’wedding clothes’’

Nabeul, Tunisia

March 2024 - June 2025

• Assisted with stafftraining and scheduling
• Delivered excellent customer service and resolved customer concerns
• Managed stock levels and maintained store presentation
• Trained and guided staffto improve performance
Company industry:
Fashion Design
Job role:
Sales

Intern in Hygiene

May 2023 - June 2023

''EL Fell'' Five Stars

Hammamet, Tunisia

May 2023 - June 2023

• Implemented hygiene protocols, boosting compliance by 30%.
• Trained staffon hygiene best practices, enhancing team efficiency.
• Developed hygiene training materials, improving onboarding speed.
• Analyzed hygiene data, driving continuous improvement initiatives.
Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

Head Waitress

August 2022 - October 2022

Hotel

Hammamet, Tunisia

August 2022 - October 2022

• Supervise the activities ofwaitstaff, ensuring efficient service
• Train new waitstaff members on service procedures and menu knowledge
• Assist in resolving guest inquiries and complains, and demonstrating
professionalism and empty to enhance the guest experience
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Sales Woman

March 2022 - July 2022

Cloth Shop

Nabeul, Tunisia

March 2022 - July 2022

• assist customers with trying on clothing items, providing feedback on fit,
style, and sizing to help them make informed purchasing decisions
• Process sales transactions accurately, including handling cash, credit card
payments, and exchanges or returns.
• Delivered exceptional customer service, resulting in a 95% satisfaction rate.
Company industry:
Sales Outsourcing
Job role:
Sales

Waitress

October 2019 - August 2020

Restaurant

Nabeul, Tunisia

October 2019 - August 2020

• Greeting guests, taking orders, and ensuring prompt delivery of food.
• Effectively communicate menu items and promotions to guests, offering
recommendations and answering questions.
• Demonstrate professionalism and a positive attitude, contributing to a
welcoming and enjoyable atmosphere for guests and colleagues alike.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Bargou school

June 2021

June 2021

Bachelor's degree, Administration And Management

Tunisia

Skills

teamwork
Expert
teamwork
Expert
communication
Expert
communication
Expert
Adaptability and flexibility
Expert
Adaptability and flexibility
Expert
Creativity
Expert
Creativity
Expert
Administrative Skills
Expert
Administrative Skills
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HYGIENE
Intermediate
HYGIENE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
PRODUCTIVITY IMPROVEMENT
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
Sales
Intermediate
Sales
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Administration
Intermediate
Administration
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Preparation
Intermediate
Preparation
Intermediate

Social profiles

Instagram
Instagram
instagram.com/samarsamariii

Languages

Arabic
Native Speaker
French
Expert
English
Intermediate

Training and Certifications

Certifications
Licence in Management and Finance

Hobbies

  • voyage