SaMartH Walia

• Directing PAN-India 3PL operations and end-to-end supply chain governance for the
organisation.
• Launched and scaled international delivery operations across UK, Canada, Australia and
US with full P&L ownership; grew the business to ₹45 lakhs in monthly revenue.
• Renegotiated commercial terms with 3PL partners, delivering a 7% reduction in
operational cost.
• Overhauled internal and external SOP framework to standardise execution and support
scale across geographies.
• Built and structured the operations team to underpin the next phase of growth.

• Spearheaded end-to-end PAN-India supply chain across Delhi, Mumbai, Bangalore and
Kolkata for a regulated healthcare-tech business.
• Architected and rolled out the national expansion roadmap and scalable supply chain
operating models — reducing delivery turnaround time (TAT) by 30% and Cost Per
Shipment (CPS) by 12%.
• Drove structural cost reduction in logistics and packaging through process re-engineering
and network optimisation.
• Strengthened marketplace SLAs and fulfilment KPIs across Amazon, Flipkart, Meesho and
Paytm — underpinning a ₹1.5 Cr monthly revenue run-rate.
• Instituted audit-ready SOPs and embedded ISO 9001, ISO 13485 and ISO 27001
compliance across operations.
• Owned procurement strategy, vendor onboarding and 3PL performance governance.

• Directed a 60, 000+ sq ft distribution centre processing 300+ tons/day across perishable
and high-velocity SKUs.
• Led a 250+ strong workforce with full accountability for compliance, quality, throughput
and productivity.
• Scaled the operation 2.4x — from 25, 000 to 60, 000 sq ft — without service disruption.
• Deployed operational dashboards, workforce-planning models and throughput controls to
support hyper-growth.

• Owned inbound, QC, inventory and outbound operations for a high-velocity quick
commerce hub.
• Improved CPO, fill rate, dispatch-to-store (D2S) and shrinkage metrics through targeted
SOP redesign.
• Led a 200+ member workforce; elevated labour productivity and order accuracy through
process discipline.

• Directed high-speed bottling and production lines with daily accountability for output,
safety and quality.
• Led shop-floor teams of 68-87 across shifts, ensuring operational efficiency and statutory
compliance.
• Implemented TPM, preventive and predictive maintenance — improving machine
utilisation and reducing downtime.

• Headed plant engineering, maintenance and reliability operations.
• Established preventive and predictive maintenance schedules, reducing breakdowns and
reinforcing safety compliance.
• Coordinated cross-functional teams to maximise equipment uptime and OEE.