Bodyshop insurance estimation analyst
Allstate India Pvt Ltd
مجموع سنوات الخبرة :10 years, 10 أشهر
*Need to review the provided repair estimation based on the provide vehicle damage photos and deduct unnecessary items as per the USA state rules.
*Need to cross check and conform all provided documents.
*Need to follow all USA state insurance claim rules.
*Need to handle legal claims.
Need to attend customers with good manner and greeting.
Need to listen all the customers vehicle concerns properly and make records in the job card.
Need to double check all complaints resolved which demanded while giving the vehicle.
Need to follow all SOP'S and warranty processes.
Avoid repeat jobs.
Need to maintain all company KPI'S
Need to follow-up the vehicle status with customers.
Need to explain the invoice properly and inform about next vehicle service periods.
Need to deliver the vehicle on time which we committed.
After 3 days of vehicle delivery need to call to customer and ask the vehicle condition also need to assist if any concerns facing.
Need to attend customers with good manner and greeting.
Need to listen all the customers vehicle concerns properly and make records in the job card.
Need to double check all complaints resolved which demanded while giving the vehicle.
Need to follow all SOP'S and warranty processes.
Avoid repeat jobs.
Need to maintain all company KPI'S
Need to follow-up the vehicle status with customers.
Need to explain the invoice properly and inform about next vehicle service periods.
Need to deliver the vehicle on time which we committed.
After 3 days of vehicle delivery need to call to customer and ask the vehicle condition also need to assist if any concerns facing.
Need to attend customers with good manner and greeting.
Need to listen all the customers vehicle concerns properly and make records in the job card.
Need to double check all complaints resolved which demanded while giving the vehicle.
Need to follow all SOP'S and warranty processes.
Avoid repeat jobs.
Need to maintain all company KPI'S
Need to follow-up the vehicle status with customers.
Need to explain the invoice properly and inform about next vehicle service periods.
Need to deliver the vehicle on time which we committed.
After 3 days of vehicle delivery need to call to customer and ask the vehicle condition also need to assist if any concerns facing.
Worked as automotive technician
* Need to do the vehicle periodic maintenance services.
* Need to do repair works like clutch replacement, suspension works and electrical problems diagnosis and repair.
* Need to follow all SOP'S
* Need to fill all documents like job card and warranty cards.
I have completed diploma in automobile engineering with first class.