Customer service Supervisor
PARIS GROUP
Total years of experience :10 years, 3 Months
• To obtain a position that Fits My Qualification Where My Skills and Knowledge Can be utilized and developed. I will do my best to become an efficient employee whose skills will be the most beneficial employ in meeting the need of the organization
• Practical: gets a task done, finds easy solutions, adapts to different situations and picks up the task
• Excellent presentation, interpersonal and people skills.
• Ability and willingness to learn and deliver results timely.
• A versatile and pro-active person who is capable of working by himself or as part of a team
• Growth driven professional offering experience of 7 years; combining market knowledge and analytical mindset with team-leading skills to contribute to organizational growth
• To obtain a position that Fits My Qualification Where My Skills and Knowledge Can be utilized and developed. I will do my best to become an efficient employee whose skills will be the most beneficial employ in meeting the need of the organization
• Practical: gets a task done, finds easy solutions, adapts to different situations and picks up the task
• Excellent presentation, interpersonal and people skills.
• Ability and willingness to learn and deliver results timely.
• A versatile and pro-active person who is capable of working by himself or as part of a team
• Growth driven professional offering experience of 7 years; combining market knowledge and analytical mindset with team-leading skills to contribute to organizational growth
• Position: Customer service Supervisor
• Duration: Nov 08, 2007, UNTIL NOW
• Company: PARIS GROUP
• Industry: Customer service
• Location: Dubai
• Department: Sales Department
Duties and responsibilities
• In- charge of assisting and giving accurate information to customers' needs.
• Responsible for meet the customers on their inquiries and complaints.
• Communicates to all customers and gives solution regarding company products and services. Assist customers with returns, purchasing store protection plans and service packages.
• Answer telephone inquiries from customers and stores regarding the status of units and other service issues.
• Assist with new employee training including store policies, services, financing options and register operations
Employee:-
• Job title specialist customer Service ( training)
• Employer: national Bank of Egypt
• Employer country: Egypt
• From: Feb 2001 • To: May 2002
1. Customer service (5 Months)
2. How to deal with customer
3. Knowledge about kinds of bank products
4. Call center (6 Months)
• Position: Customer service Supervisor
• Duration: Nov 08, 2007, UNTIL NOW
• Company: PARIS GROUP
• Industry: Customer service
• Location: Dubai
• Department: Sales Department
Duties and responsibilities
• In- charge of assisting and giving accurate information to customers' needs.
• Responsible for meet the customers on their inquiries and complaints.
• Communicates to all customers and gives solution regarding company products and services. Assist customers with returns, purchasing store protection plans and service packages.
• Answer telephone inquiries from customers and stores regarding the status of units and other service issues.
• Assist with new employee training including store policies, services, financing options and register operations
Employee:-
Job title: Sales Engineer
Employer: Secure AX Technologies (Dubai Silicon Oasis)
From: May 2004 TO: Sep 2007
Duties and responsibilities:
• Time Attendance Solutions which allows you to record & track the Attendance of the employees.
• delivers solutions which controls access to restricted areas by using latest innovative technologies such as smart cards, fingerprints, Hand geometry, face recognition and many more
• Our security experts can understand and build a perfect solution for your requirements. The user-friendly designs make it simple to install, operate and maintain.
• CCTV Systems include the latest technologies: • Analog Surveillance Cameras
• IP Based Surveillance Cameras
• Standalone Digital Video Recorder
• Network Digital Video Recorder
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