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Sameh Mohamed Saied Hassan, Senior manager

Sameh Mohamed Saied Hassan

Senior manager

M. H. Alshaya Company

Lieu
Koweït - Al Koweït
Éducation
Baccalauréat, Tour guide
Expérience
24 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :24 years, 4 Mois

Senior manager à M. H. Alshaya Company
  • Koweït - Al Koweït
  • Je travaille ici depuis juillet 2018

Senior manager in Cheesecake factory restaurant, Avenues mall, opening management team of cheesecake water front and until now.

responsible for all restaurant ambiance and performance.

Restaurant manager ''started in Chili's AumUniversity-Chili's Discovery mall-Chili's Kuwait towers'' à Al-Ghunaim trading company
  • Koweït - Al Koweït
  • août 2012 à avril 2018

* February 5-2014 one of Chili's Express in shaikh Saad airport opening management team (new Chili's concept in Kuwait).

*February 9-2015 opening manager in charge of chili’s ‘’The Boulevard park in salmya-Kuwait’’.

* March 1-2016 opening manager in charge of chili’s ‘’Promenade’’ Hawally-Kuwait.

*May 24-2017 opening manager in charge of chili’s ‘’Jabriya-Kuwait’’ and until now.

Assistant general manager à Venture group, Grizzly American diner
  • Egypte - Le Caire
  • janvier 2011 à juillet 2012

Acting and communicating with the G.m and follow up with all restaurant analysis .

Restaurant manager à For food international company “kingdom of Bahrain" restaurant manager
  • Bahreïn - Manama
  • décembre 2010 à décembre 2011

Mnager in charge and responsible for everything.

Restaurant supervisor-ass.floor manager-floor manager à Mo’men group Company “Planet Africa restauran
  • Egypte - Le Caire
  • septembre 2004 à novembre 2010

Guest caring, service, sales and cost managing

“s.p.g – Busser – Waiter – Shift leader – Coach“. à Americana T.G.I Fridays
  • Egypte - Le Caire
  • janvier 2002 à août 2004

Guest caring and leadership skills

tour leader à Misr travel company
  • Egypte - Le Caire
  • mars 2001 à janvier 2002

Taking care of foreign groups since they arrives to the country till they'll leaves.
(checking their hotels booking-arrange and guide their tours)).

Receptionist à Rose al youssef magazine of Egyp
  • Egypte - Le Caire
  • avril 1999 à juillet 2000

Handling and switching phone calls

Éducation

Baccalauréat, Tour guide
  • à Helwan University of tourism and hotels
  • juillet 2000

hotels “Tourism Guide ”.

Specialties & Skills

Food & Beverage
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Guest Satisfaction
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People Training
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Guest Service
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Customer Satisfaction Analysis
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BUDGETING
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COACHING
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CUSTOMER SERVICE
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INVENTORY MANAGEMENT
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ORGANIZATIONAL SKILLS
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PERSONNEL
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POLICY ANALYSIS
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QUALITY
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RECEIVING
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SAFETY
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Langues

Arabe
Expert
Anglais
Expert
Allemand
Moyen

Formation et Diplômes

Developing leadership skills (Certificat)
Date de la formation:
July 2007
Crowd management training (Certificat)
Date de la formation:
March 2004
Valide jusqu'à:
March 2009
Personal safety and social responsibilities (Certificat)
Date de la formation:
March 2009
Valide jusqu'à:
March 2009
Personal survival technique and search and rescue (Certificat)
Date de la formation:
March 2004
Valide jusqu'à:
March 2009
Fire prevention and fire fighting (Certificat)
Date de la formation:
March 2004
Valide jusqu'à:
March 2009
Medical emergency basic training (Certificat)
Date de la formation:
March 2004
Valide jusqu'à:
March 2009

Loisirs

  • Football, Handball, Swimming and music