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Samer Abbas, Business Operations Manager

Samer Abbas

Business Operations Manager·Arabian Petroleum Company (APEC)

Lebanon

Bachelor's degree, Network Computing

Work experience

Total years of experience: 22 years, 2 months

Business Operations Manager

March 2018 - Present

Arabian Petroleum Company (APEC)

Tripoli, Lebanon

I found this job using Bayt.com

March 2018 - Present

Arabian Petroleum Company (APEC) - Lebanon
March 2018 - Present (Full Time)
Position Held: Operations Manager

I currently work as Operations Manager / Acting Quality Manager with Arabian Petroleum Company (APEC), one of the leading importers and distributors of Fuel in the Lebanese Market. Contributing to the company through my experiences in sales and management to update and set up the required processes, data and reports in order to guarantee a lean operation and a better team work involvement through the departments. In addition to create the required solutions (CRM, Advanced Excel analysis files, Database, Reports) to assist and carry the daily work of the Sales, Collection, Invoicing and Logistics teams.

As acting Quality Manager, I am handling the completion and implementation of the company QMS, processes management and updates, Management Review, internal and external audit.
Company industry:
Oil & Gas
Job role:
Oil and Gas

Business Development Consultant

December 2017 - December 2018

MoxyOne Pty. Ltd.

Tripoli, Lebanon

December 2017 - December 2018

MoxyOne Pty. Ltd. - Australia / Lebanon
December 2017 - December 2018 (Part Time)
Position Held: Business Development Consultant (www.moxy.one)

Joined MoxyOne team (an Australian company) to promote their company and Cruptocurrency payment solution in the GCC and Middle East, my main objectives is marketing and sourcing for potential partners to White Lable the MoxyOne solution to offer Debit Cards.

MoxyOne is an ingenious solution to the issue of under utilised cryptocurrencies. It allows companies to incorporate within their ecosystems, a reliable financial infrastructure that gives their token holders an opportunity to spend their tokens. With features such as a debit card, wallet system and virtual debit card, users will be able to make purchases within company ecosystems and “real-world” merchants worldwide. SPEND token holders will have the opportunity to utilise the MoxyOne infrastructure with many benefits such as a rewards system and negligible fees.
Company industry:
IT Services
Job role:
Information Technology

Regional Business Development Manager

October 2005 - December 2017

Arkan Muscat International LLC

Muscat, Oman

October 2005 - December 2017

Arkan Muscat International LLC - Muscat
October 2015 - June 2016 (Full Time Job)
June 2016 - December 2017 (Part Time)
Position Held: Business Development Manager

Relocated from Dubai to Muscat and joined ARKAN, which is one of the main re-sellers of Heavy Machines (Caterpillar, Komatsu, etc…) and Electric Generators (Diesel ad Natural GAS) for major construction and mining companies.
Company industry:
Purchasing & Procurement
Job role:
Logistics and Transportation

Co-Founder / General Manager

June 2012 - August 2015

ConvergeME Biz Resources FZ-LLC

Dubai, United Arab Emirates

June 2012 - August 2015

ConvergeME Biz Resources FZ-LLC - UAE
June 2012 - Present
Position Held: Co-Founder / General Manager

Established a Telecom and Network Solution Provider in United Arab Emirates based at Dubai Internet City, specialized in LTE and WIMAX products and solutions.

Selling Automatic Datafill management solution from Celedio (Canada) as exclusive partner in the region directly to telecom operators.

Selling LTE devices to Mobile operators in the GCC region, plus other Telecom products and solutions as exclusive representative to vendors form South Korea and China. Also including Microwave Links PTP & PMP.
Company industry:
Telecommunications
Job role:
Management

Sales Manager

January 2011 - June 2012

Adam Co. General Trading

Tripoli, Lebanon

January 2011 - June 2012

Adam Co. General Trading - Lebanon
Jan 2011 - June 2012
Position Held: Sales Director
Reporting to: General Manage

Based in Lebanon, dealing with car trading from United State for local market, with operation in Lebanon, United State and Angola.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Regional Sales Manager – WIMAX

May 2010 - October 2010

Aviat Networks (Previously known as Harris Stratex Networks)

Beirut, Lebanon

May 2010 - October 2010

Aviat Networks - Based in Lebanon
May 2010 - Oct 2010 (Full Time Job)
Position Held: Regional Sales Manager - WIMAX
Reporting to: Sales Director

I was based in Beirut (Lebanon) as Regional Sales Manager for the GCC and ME Region with Aviat Networks (previously known as Harris Stratex Networks). Aviat Networks was previously one of the WIMAX Vendors that provides WIMAX Base Stations (BTS) and core network to operators.

Aviat Networks is well known in the market for their microwave PTP links. Aviat Networks has acquired Telsima since 2005 and started their WIMAX division. I promoted Aviat Networks WIMAX by establishing a good relationship with the WIMAX operators in the region and worked on accounts such as:
• New WIMAX operator’s deployment
• Operators who planned to expand their WIMAX Network
• Operators who planned to switch from WIMAX 16d to 16e deployment

Reason for leaving the job with Aviat Networks

The Company decided to change its product strategy to focus mainly on the Microwave PTP products instead of the WIMAX BTS business; therefore the company stopped supporting the development of their WIMAX R&D development and sold the subsidiary named Telsima. There was a mutual arrangement between the company and myself to stop promoting their WIMAX BTS in the region.
Company industry:
Telecommunications
Job role:
Sales

Regional Sales Manager - GCC

November 2008 - April 2010

Green Packet Networks W.L.L.

Manama, Bahrain

November 2008 - April 2010

Green Packet Networks W.L.L. - Bahrain (Total 4 years with the Group)
November 2008 - April 2010 (Full Time Job)
Position held: Regional Sales Manager - GCC
Reporting to: Executive Director

I was based in Bahrain as a Regional Sales Manager for the GCC region (including Iran and Iraq) under Green Packet networks where I promoted and sold Converged Solution, 3G products and WIMAX CPE directly to operators and through local partners in the region.

I was responsible for promoting and selling the following products and solutions to the operators:
- WIMAX CPE
 USB Dongle with Connection Manager
 Indoor/Outdoor CPE
- Connection Manager for Seamless Connectivity between 3G/WiFi/LAN/WIMAX
- Reporting and Monitoring Solutions for WIMAX CPEs (OTA Networking Management)

I worked directly on 10 major accounts (WIMAX Operators) in the GCC region including Iraq and Iran. I developed excellent knowledge of the Telecom market in the region and established very good personal relationship with their top management. I managed to sell WIMAX CPEs to operators in the region who were ready with their network deployments; customers are operators in Bahrain, Saudi Arabia, Oman, Iran and North Iraq.

Reason for leaving the job with Green Packet Networks
I decided to pursue my career in the Telecom industry with companies that have larger portfolios such as 4G LTE and WIMAX BTS instead of WIMAX CPE and to move to home country after 10 years of living abroad.
Company industry:
Telecommunications
Job role:
Sales

Business Development Manager

May 2006 - October 2008

Green Packet Berhad

Malaysia

May 2006 - October 2008

In June 2007 I was promoted from Business Development Executive to Manager Level which allowed me to focus on the company’s MENA regional office operation, sales, marketing, PR and channel partners.

Responsibilities:
• To ensure Green Packet Network (GPN) is fully operational and capable of running its operations.
• Establish and maintain effective working relationships with partners.
• Build rapport and establish good relationships with existing and potential clients.
• Account Management: Effective support to GPN in terms of operations, administration, marketing, sales, PR, business development and project implementation.
- Close supervisory on GPN in compliance of company policies and procedures
- Focal contact of MENA region, attend to different sales enquiries on time.
• Project Management: To ensure projects are carried out successfully, measured by time, deliverables and quality.
- Marketing campaigns/ events
- Lead generation activities co-ordination of the development of marketing communications / support materials
- and any other project assigned from time to time
• Business Development: To achieve the greatest impact on business through partnership / business development activities.
- Follow up on the partner recruiting activities
- Leverage on the Board Members connection to introduce more leads
- Follow up on the accounts activities
- Follow up on the sales and marketing activities of GPN Staff and Partners
• Pre-sales activities:
- To conduct planned and unplanned presentations to small and large groups of both technical and high-level business audiences
- To handle and answer difficult situations/questions, e.g. when product demos fail, when customer challenges product etc
- To tailor presentations according to needs or technical level of audience to ensure maximum understanding of the topic

I was appointed as the Company’s Board Secretary for Green Packet Networks W.L.L. in Bahrain (from Feb 2007 till May 2009) to handle the Board Meetings.
Company industry:
Telecommunications
Job role:
Sales

Business Development Coordinator

June 2005 - March 2006

Nasim Technologies Sdn Bhd

Malaysia

June 2005 - March 2006

Nasim Technologies Sdn Bhd - Malaysia
June 2005 - March 2006 (full time job)
Position: Business Development Coordinator
Reporting to: Managing Director
Responsibilities:
• Planning, coordinating, and managing specific IT-related business development activities for the company.
• To manage the execution of projects by liaising with clients, suppliers, internal staff and authorities.
• To prepare proposals for all related projects and to assist in the negotiations with clients, suppliers and authorities.
• To maintain a good relationship and communications with the strategic partners.
• To identify relevant seminars and exhibitions worldwide and to attend and represent the company.
• Event management planning and coordination
Reason for leaving: End of contract on March 2006.
Company industry:
IT Services
Job role:
Information Technology

Research Executive and Event Coordinator

May 2004 - May 2005

ICE Telecommunications Sdn Bhd

Malaysia

May 2004 - May 2005

ICE Telecommunications Sdn Bhd - Malaysia
May 2004 - May 2005 (full time job)
Position: Research Executive and Event Coordinator
Reporting to: Business Development Manager

ICE Telecommunications Sdn Bhd is contracted to carry out business development and event organizing for TeleManagement FORUM (TM Forum) for the Asia Pacific region. TM Forum was a consortium of more than 460 telecommunication related companies around the globe. The objective of the TM Forum is to upgrade the telecommunication industry standards by organising events, technical collaboration and training to its members.

Responsibilities:
• Planning and executing the company’s client (TeleManagement FORUM) event management requirement in the Asia Pacific.
• Database research and telemarketing
• Business development, introduce the TM Forum membership to the region, and to sell memberships.
• Regional event coordinator for the Asia Pacific office
Reason for leaving: Transfer of TM Forum’s contract from ICE Telecommunications to Mobile Business Marketing (M) Sdn Bhd.
Company industry:
IT Services
Job role:
Information Technology

Education

Nappier University / Sunnway University College

June 2004

June 2004

Bachelor's degree, Network Computing

Malaysia

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

• Obtained a Bachelor of Science in Network Computing from Sunway University College (Malaysia) twinning program with the Napier University Edinburgh, UK. (Year 2003 / 2004) • Diploma in Computer Studies from Sunway University College, Malaysia. (Year 2000 / 2003) Other Certificates from Sunway University College: • CCNA training at Sunway University College, Certificate of attendance. One Month full time class. (September 2005) • Linux Certificate from Sunway University College, Donovan Linux Training Center. (June 2002)

Skills

LTE

Expert

WiMAX

Expert

Telecom Sales

Expert

Project Management

Expert

Negotiation

Expert

MS Word

Expert

MS Outlook

Expert

MS Excel

Expert

WIMAX

Expert

Presentation

Expert

Press Release

Expert

Cutomer Negotiation

Expert

Market Analysis

Expert

Event Managment

Expert

Telecom

Expert

Commercial Proposal

Expert

Wireless

Expert

marketing

Expert

key account management

Expert

order

Expert

operation

Expert

accounting

Intermediate

planning

Expert

purchasing

Expert

negotiation

Expert

team management

Expert

Reports

Expert

Communications

Expert

Work Flow and Processes

Expert

Team Work

Expert

Strategic planning

Expert

LTE

Expert

Data Analysis

Expert

erp

Expert

market research

Expert

outlook

Expert

operations management

Expert

mail

Expert

mobile

Expert

teamwork

Expert

minutes

Expert

sales coordination

Expert

analysis

Expert

auditing

Expert

supply chain management

Intermediate

procurement

Intermediate

problem solving

Expert

enterprise risk management

Expert

compliance

Expert

microsoft powerpoint

Expert

logistics

Intermediate

microsoft excel

Expert

risk management

Expert

WiMAX

Expert

Telecom Sales

Expert

Project Management

Expert

Negotiation

Expert

Languages

English

Expert

Arabic

Expert

French

Intermediate

Malay

Intermediate

Training and Certifications

Certifications
CCNA Certificate of Attendance
Sep 2005 - Oct 2005
CCNA Training
Private
Feb 2012 - Apr 2012
Linux Certificate
Donovan Linux Training Center
Jan 2002 - Jun 2002
MS Windows NT 4.0 Workstation Administration
Brainbench
Jan 2001 - Feb 2001
Training
ISO 9001:2015 Quality Management System
Lebanon
Jun 2019