Samer Ahmed, Business Development Representative

Samer Ahmed

Business Development Representative

KnowledgeCity MENA

Location
Egypt
Education
Bachelor's degree, Bachelor of Law.
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Business Development Representative at KnowledgeCity MENA
  • Egypt - Cairo
  • My current job since January 2024

• Proactively engage with prospective clients to discern training requirements and propose customized solutions tailored to their needs.
• Cultivate and maintain strong relationships with corporate clients, governmental entities, and educational establishments.
• Collaborate closely with sales and marketing teams to deploy effective lead generation strategies and maximize outreach.
• Remain abreast of industry trends and conduct competitor analysis to identify emerging business prospects.
• Deliver exceptional customer service, ensuring a seamless onboarding experience for new clients.
• Employ CRM tools proficiently to streamline sales procedures and enhance forecast accuracy.
• Conduct outreach initiatives including cold calling to expand the client base and foster new partnerships.
• Drive continuous improvement by implementing best practices and optimizing processes to meet and exceed sales targets.
• Uphold compliance standards and adhere to company policies and procedures in all interactions.

Sales Business Development Manager at Rizkall
  • Egypt - Cairo
  • January 2021 to December 2023

• Proactively identified and pursued opportunities to cultivate new business through strategic partnerships and alliances.
• Formulated and executed sales strategies to attain targets and optimize profitability, leveraging market insights and trends.
• Fostered enduring relationships with key clients and stakeholders, ensuring sustained engagement and mutual value creation.
• Collaborated closely with marketing teams to orchestrate and deploy promotional campaigns with precision and impact.
• Oversaw consumer finance activities, meticulously managing associated risks and ensuring unwavering compliance with regulatory standards.
• Provided leadership and inspiration to a team of sales professionals, fostering a culture of collaboration and accountability to achieve collective objectives.
• Continuously evaluated and refined sales processes and methodologies to drive efficiency and enhance performance metrics.
• Demonstrated commitment to professional development by staying abreast of industry advancements and best practices, thereby contributing to organizational excellence.

Regional Sales Manager at Rizkalla
  • Egypt - Cairo
  • January 2020 to January 2021

• Strategically setting and cascading clear goals and objectives for each business unit, ensuring alignment with the overarching corporate vision and mission.
• Conducting rigorous monitoring and evaluation of the financial and operational performance of each business unit, adeptly identifying areas for enhancement and growth.
• Providing comprehensive guidance and support to business unit managers and staff across multifaceted domains including sales, marketing, customer service, product development, and quality assurance.
• Cultivating and nurturing robust relationships with key stakeholders, encompassing customers, suppliers, partners, and regulatory bodies, fostering collaborative partnerships and ensuring sustained organizational success.
• Ensuring unwavering compliance with legal, ethical, and regulatory standards in all business endeavors, upholding the highest levels of integrity and corporate responsibility.
• Proactively addressing and resolving any inter or intra-business unit issues or conflicts, fostering a harmonious and productive work environment.
• Delivering comprehensive reports on regional business performance and advancements to senior management and the board of directors, providing valuable insights for informed decision-making.
• Championing the development and perpetuation of a culture characterized by excellence, innovation, collaboration, and diversity, fostering an environment conducive to continual growth and achievement.

Area Sales Manager at Rizkalla
  • Egypt - Cairo
  • January 2019 to January 2020

• Strategically setting and aligning goals and objectives for each business unit with the overarching corporate vision and mission.
• Proactively monitoring and evaluating the financial and operational performance of individual business units, identifying opportunities for enhancement, and implementing necessary improvements.
• Providing comprehensive guidance and support to business unit managers and staff across various functional areas including sales, marketing, customer service, product development, and quality assurance.
• Establishing and nurturing effective relationships with key stakeholders such as customers, suppliers, partners, and regulators to foster mutual understanding and collaboration.
• Ensuring strict adherence to legal, ethical, and regulatory standards in all business operations and activities.
• Promptly addressing and resolving any conflicts or issues that may arise between or within business units, promoting a harmonious and productive work environment.
• Delivering regular reports on regional business performance and progress to senior management and the board of directors, offering strategic insights and recommendations for future initiatives.
• Cultivating and fostering a culture of excellence, innovation, collaboration, and diversity across the region, driving employee engagement and organizational success.

Portfolio Sales Manager at Rizkalla
  • Egypt - Cairo
  • July 2015 to December 2018

• Effectively manages investment portfolios for clients and corporations, ensuring optimal performance and alignment with their financial objectives.
• Develops and implements comprehensive investment strategies tailored to client needs and market conditions, optimizing risk-adjusted returns.
• Conducts thorough analysis of market trends and risks, leveraging insights to inform investment decision-making and portfolio adjustments.
• Monitors and meticulously reports on portfolio performance, providing transparent and actionable insights to clients and stakeholders.
• Offers personalized financial advice and guidance to clients, tailoring recommendations to their specific needs, risk tolerance, and long-term goals.
• Maintains a deep understanding of financial markets, regulations, and industry best practices, staying abreast of emerging trends and opportunities.
• Cultivates enduring relationships with clients, fostering trust and confidence through proactive communication and exceptional service delivery.
• Collaborates effectively with internal teams, including research analysts and compliance officers, to ensure adherence to investment guidelines and regulatory requirements.
• Demonstrates a commitment to continuous professional development, enhancing expertise and staying ahead of evolving market dynamics.

Sales Manager at Target Telecom
  • Egypt - Cairo
  • January 2014 to June 2015

• Set strategic goals for the sales department and devise effective sales strategies to achieve them.
• Monitored and assessed sales performance, identifying areas for improvement, and implementing corrective measures as necessary.
• Cultivated and managed customer relationships to enhance satisfaction and retention rates.
• Orchestrated comprehensive sales team development initiatives, overseeing recruitment, training, and motivation efforts.
• Achieved a remarkable 25% increase in sales revenue by consistently exceeding monthly targets for 12 consecutive months.
• Implemented innovative sales techniques and methodologies to drive business growth and maximize profitability.
• Fostered a high-performance culture within the sales team, promoting collaboration, accountability, and continuous improvement.
• Collaborated closely with cross-functional teams to align sales strategies with broader organizational objectives.
• Provided ongoing support and guidance to sales personnel, empowering them to overcome challenges and achieve peak performance.
• Leveraged data and analytics to inform decision-making and optimize sales processes for enhanced efficiency and effectiveness.

Sales Supervisor at Target Telecom
  • Egypt - Cairo
  • April 2012 to December 2013

• Led the recruitment, training, coaching, and motivation of a 20-member sales team, fostering a culture of excellence and accountability.
• Developed and implemented a comprehensive sales training curriculum, resulting in an impressive 40% increase in quarterly revenue.
• Defined and communicated sales goals and quotas for both team and individual performance, ensuring alignment with organizational objectives.
• Monitored and evaluated sales performance metrics, utilizing data-driven insights to drive continuous improvement and exceed targets.
• Formulated and executed strategic sales plans, policies, and procedures to optimize sales effectiveness and efficiency.
• Fostered a collaborative and supportive environment within the sales team, promoting teamwork and knowledge sharing to achieve collective success.
• Conducted regular performance reviews and provided constructive feedback to enhance individual and team performance.
• Collaborated cross-functionally with other departments such as marketing, product development, and customer service to ensure alignment and maximize sales opportunities.
• Leveraged CRM tools and other technology solutions to streamline sales processes and enhance productivity.
• Stayed abreast of industry trends and best practices, incorporating relevant insights into sales strategies and tactics to maintain a competitive edge.

Sales Representative at Target Telecom
  • Egypt - Cairo
  • January 2010 to March 2012

• Proactively prospecting and engaging potential customers and leads through various channels.
• Effectively presenting and demonstrating the features and benefits of products or services to prospects.
• Skillfully negotiating prices and terms of sales contracts to achieve mutually beneficial agreements.
• Successfully closing sales transactions and efficiently processing orders and payments.
• Delivering exceptional after-sales service and support to ensure customer satisfaction and loyalty.
• Diligently maintaining accurate records of sales activities and outcomes for reporting and analysis purposes.
• Providing insightful reports on sales performance and market feedback to inform strategic decision making within the company.
• Actively participating in sales meetings, training sessions, and industry trade shows to enhance product knowledge and professional development.
• Continuously striving to meet and exceed sales targets through persistent effort and strategic execution.
• Collaborating effectively with internal teams such as marketing, product development, and customer service to optimize sales efforts and enhance overall customer experience.

Education

Bachelor's degree, Bachelor of Law.
  • at Mansoura University
  • August 2007

Specialties & Skills

Microsoft Office
Vending
Management
Negotiation
Excellent in English language
Business Development
MARKET RESEARCH
INNOVATION
NEGOTIATION
PRESENTATIONS
QUALITY ASSURANCE
FULL-CYCLE SALES
ACCOUNTABILITY
CUSTOMER SERVICE
DECISION MAKING
BUSINESS OPERATIONS
CUSTOMER SATISFACTION
OPERATIONS
COMMUNICATIONS
SALES TRAINING
COMPETITOR ANALYSIS
CUSTOMER RELATIONSHIP MANAGEMENT
FORECASTING
ONBOARDING

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Negotiation skills (Certificate)
Date Attended:
December 2017