samer arafat, Sales Executive/Account Manager/ Operations Coordinator

samer arafat

Sales Executive/Account Manager/ Operations Coordinator

JETEX Flight Support

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Management
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

Sales Executive/Account Manager/ Operations Coordinator at JETEX Flight Support
  • United Arab Emirates - Dubai
  • My current job since May 2018

• New business generation within a portfolio of clients.
• Client and supplier relationship management.
• Procurement and Management of Executive Jet Charter bookings from inquiry to post flight report.
• Managing operations of all department related services bookings.

Account Manager - Passenger Charters at Chapman Freeborn Aviation Services FZE
  • United Arab Emirates - Dubai
  • March 2014 to April 2018

• New business generation within a portfolio of clients.
• Client and supplier relationship management.
• Management of Executive Jet Charter bookings from enquiry to post flight report.
• Confidence in approaching new client and building rapport.

Charter Sales at Arab Wings
  • Jordan - Amman
  • December 2011 to August 2013

- Chartering the company's fleet for transportation services and medical evacuation purposes.
-Communicating and arranging/booking flights as requested by the client and or their representative and preparing the service according to their liking.
-Making sure all matters are ready and prepared prior to the flight and updating the passenger with all matters concerning the flight and aircraft movement.
-Meeting and greeting clients before and after the flight.

Customer Service Agent at Sitel, Johnson & Johnson's Lifescan Campaign
  • United Kingdom
  • February 2011 to April 2011

• Offering advice and support about medical products in English or Arabic for customers calling from the Middle East.
• Supporting the assistant project managers as required.

Business Community Support Assistant at South London Business
  • United Kingdom
  • August 2010 to February 2011

• General Administrative and office work.
• Assisting in the promotion of a project or product for the delivery of a contract.
• Supporting the assistant project managers as required.
• Other duties commensurate with the role as determined by the Director.

Education

Bachelor's degree, Business Management
  • at Kingston University
  • September 2009

BA (Hons) 2.2

Specialties & Skills

Customer Service
Word Of Mouth Marketing
Business Development
MS Excel
Customer Service
Events Coordination
Sales/Business Development

Languages

English
Expert
Arabic
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