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Samer Salah El-Din, Sales Manager.

Samer Salah El-Din

Sales Manager.·AL KOAS TOURISM LLC.

United Arab Emirates

Bachelor's degree, Philosophy & Psychology

Work experience

Total years of experience: 17 years, 4 months

Sales Manager.

February 2016 - July 2018

AL KOAS TOURISM LLC.

Dubai, United Arab Emirates

February 2016 - July 2018

• Main task is to get full information from the client in order reply in fast and convenient options.
• Always compare rates before reply to clients.
• Maintain the marketing material to be published regularly.
• Contracted with all regular and needed products such hotels, agents in different countries, transportation supplier, etc.
• Maintain the good relation with all our clients to keep them coming back not only for the price but for the way we treat them.
Company industry:
Hospitality & Accomodation
Job role:
Management

Contracting & Sales Manager GCC & ME.

May 2013 - December 2014

Travco Travel L.L.C.

Dubai, United Arab Emirates

May 2013 - December 2014

Responsible for contracting with all hotels and hotels apartments for special markets such GCC & Middle east countries and to negotiate the terms and conditions which fits. increase the rooms inventory in order to give more variety to our clients and partners, follow up with product department to insure updating the company online system with all daily tactical and promotional rates to sustain reasonable market selling rates comparing with company competitors. as well as increase the sales by visiting different countries to keep good relation with our existing partners and add more.
Company industry:
Hospitality & Accomodation
Job role:
Management

Operations & Traffic in Charge.

May 2012 - October 2012

Abanoub Travel

Hurghada, Egypt

May 2012 - October 2012

Responsible for all the ground handling services for Hurghada branch starting from guest arrival time and arranging the company tour guides meetings in each hotel and preparing the excursions reports for the suppliers and confirm all the transportation needed till the guest departure process.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Branches & Tourism Manager.

November 2009 - March 2012

Grand Tours.

Hurghada, Egypt

November 2009 - March 2012

Responsible for all the ground handling services for both branches Hurghada and Sharm el Sheikh by contracted directly with required services and excursions suppliers and transportation suppliers considering to maintain the quality of service and the prices. solving all guests issues during their stay as well as helping the company contracting manager to find and suggest new products to increase our inventory according to our agents needs.
Company industry:
Hospitality & Accomodation
Job role:
Management

Tour Operator.

November 2008 - November 2009

Sharm Voyage.

Sharm el Sheikh, Egypt

November 2008 - November 2009

Responsible for all the operations related to multi travel agencies starting from contracting with hotels as per the agency requirements and allocate the inventory according to the weekly number of flight seats and all the booking confirmation and arranging the arrival and departure traffic and preparing with tour guide team the optional services for the guests until issuing the final invoice to the agency and follow up with collection.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Specialist Incentive Groups and VIP's

June 2007 - November 2008

Coral On - Odeon OTI

Hurghada, Egypt

June 2007 - November 2008

Contracted with outsourcing suppliers specializes in managing events and conferences in order to fulfill any special requirement during any events while reply all the groups and special events inquiries by offering multi options to maximize the chance for materialization, personally inspect all requirement details before the event time and lead the hosting team to insure the quality of service and to prevent any expected issues.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Assistant Contracting Manager.

September 2005 - June 2007

TEZ Tours

Hurghada, Egypt

September 2005 - June 2007

Responsible to monitor the productions to existing contracted product and add new inventory when needed according to the sales process as well search for new products. approaching hotels for seasonal promotion to increase the sales
arranging the FAM Trips to inspect and visit our products. support the reservation department for any issues may happen during their daily operation process.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Branch Manager

May 2003 - September 2005

White Angel Tours.

Hurghada, Egypt

May 2003 - September 2005

Leading one of the company branches to maintain and reduce the office expenses by contracting with all services required to run the business through multi transportation and excursions suppliers. also to increase the company profit by planning and organizing with our representatives and tour guides at hotels and facilitate their target to push the sales to maximum target per each guest. interfere to troubleshoot all the guests issues during their stay to insure the customer satisfaction. reporting to company general manager and to financial director.
Company industry:
Hospitality & Accomodation
Job role:
Management

Reservation Manager

August 1999 - May 2003

White Angel Tours.

Cairo, Egypt

August 1999 - May 2003

Responsible and leading reservation team to follow the daily booking traffic with all new bookings / amending Or cancelling existing bookings as well offering alternative options for rejected bookings, Arranging the daily arrival & departure list with time and flight details for the trafic department, budgeting bookings when there is a chance. reporting to contracting and sales and product manager.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Education

Beirut University

August 1992

August 1992

Bachelor's degree, Philosophy & Psychology

Egypt

GPA (percentage): 77.20%

GPA (percentage): 77.20%

View attachment

Skills

Operation
Expert
Operation
Expert
Tour Operators
Expert
Tour Operators
Expert
Project Management
Expert
Project Management
Expert
Event Coverage
Expert
Event Coverage
Expert
Travel
Expert
Travel
Expert
Microsoft Windows
Expert
Microsoft Windows
Expert
Sejour Booking System
Expert
Sejour Booking System
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Samo Booking System
Intermediate
Samo Booking System
Intermediate
Microsoft Word
Expert
Microsoft Word
Expert
Project Management
Expert
Project Management
Expert
Event Coverage
Expert
Event Coverage
Expert
Travel
Expert
Travel
Expert
Operation
Expert
Operation
Expert
Tour Operators
Expert
Tour Operators
Expert

Languages

English
Expert
English
Expert
Russian
Intermediate

Hobbies

  • Music - Drive - Fitness - Social - Movies.