Business Consultant
Consultant
Total years of experience :22 years, 5 Months
• Revising the commercial contractual agreements between Mobile operators & Vendors to reduce the OPEX and CAPEX
• Reviewing the KPIs for Mobile operators to pinpoints the deficiencies and provide the needed solutions
• Putting plans to increase the profits and revenues
• Generating budget & forecasting utilization reports
• Manage commercial relationships with vendors
Customer Relation
• Established stable relationship with the middle-high level managers and CXOs
• Responsible for the customer relationship expansion and sales to the respective customer group in the Lebanese Market.
• Understood environmental conditions and changes that influence customer decisions and drove company Innovation & Business Strategy across product lines to offer competitive End-to-End solutions tailored to customer needs.
Sales
• 85M$ total sales contracts
• Determined annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
• Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
• Implement national sales programs by developing field sales action plans.
• Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Established and adjusted selling prices by monitoring costs, competition, and supply and demand.
• Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributed to team effort by accomplishing related results as needed.
• Ensured the fulfillment of sales, account and market objectives.
• Responsible for the negotiations of contracts of Adherence.
• Responsible for defining and composing the commercial executive summery for all the proposals.
• Technical Sales experience in 5G, Pre5G, Wireless, Cloud, Digital Transformation, IoT, LTE-Advanced/LTE /3G /2G/ Packet Core, FTTX/ eODN/ DWDM network / SDN/NFV in addition to Government & Enterprise Market.
Money collection
• Responsible for the projects from the pre-sales till the collection and project closure.
• Responsible for following the invoice issuance and collection with CSO and the customer as per the payment terms for each PO.
• 98.5% of the POs amounts were invoiced and collected
Internal Issues
• Took full charge of projects at cross functional departmental level and responsible for the operation of projects for representative office level.
• Drove the collection and the analysis of market data to define market position, the trends in the telecom market as such and to provide Management Team with the information and support needed to understand market evolution.
• Ensure smooth internal cooperation between Lebanon OpCo and KAD.
• Establish, manage the bidding team process to generate high quality bidding document.
Owner and Director for the following accounts:
▪ Mobile Interim Company No. 2 SAL (MIC2): Managing the Second Mobile Network in Lebanon for the benefit of the Republic of Lebanon.
Responsible for the following projects:
- 2G & LTE Expansion project
- LTE Dongles & MiFi tender
- 2G swap project (1000 sites)
- 20 LTE project
- Green Power Solution project
- WLL tender project
- USSD Gateway project
▪ OGERO Telecom:
Responsible for the following projects:
- MSAN project
- IMS/ECP project
- LTE-A, Microwave Links project
- Terminals project
- FTTx project
• Cable ONE: Data Service Provider
- 3G USB Dongles tender
• CedarCom: Data Service Provider
- 3G USB Dongles tender
Strategy summit, large scale roadmap workshop and activities to which I invited and accompanied the customer to:
• GSMA Barcelona in 2013, 2015 and 2016
• Shanghai & Shenzhen in 2013 and 2014
• Ramadan Iftar 2012 & 2013
Customer Relation
Established stable relationship with the middle-high level managers and CXOs for below listed accounts
Responsible for the customer relationship expansion and sales to the respective customer group in the Lebanese Market
Understood environmental conditions and changes that influence customer decisions and drove company Innovation & Business Strategy across product lines to offer competitive End-to-End solutions tailored to customer needs
Sales
Responsible for the high-level implementation of sales for below accounts
Ensured the fulfillment of sales, account and market objectives
Responsible for sales increase in 2011 (14 times compared to 2010)
Responsible for the negotiations of contracts of Adherence
Responsible for defining and composing the commercial executive summery for all the proposals
Money collection
Responsible for the projects from the pre-sales till the collection and project closure
Responsible for following the invoice issuance and collection with CSO and the customer as per the payment terms of each PO
Internal Issues
Took full charge of projects at cross functional departmental level and responsible for the operation of projects for representative office level
Drove the collection and the analysis of market data to define Huawei´s market position, the trends in the telecom market as such and to provide Management Team with the information and support needed to understand market evolution
Ensure smooth internal cooperation between Lebanon OpCo and KAD
Owner and designated person for the following accounts
Mobile Interim Company No. 2 SAL (MIC2): managing the Second Mobile Network in Lebanon for the benefit of the Republic of Lebanon.
Cable ONE: Data Service Provider
CedarCom: Data Service Provider
Internal Security Forces (ISF)
Management & Development Company - MDC
•IN Project Manager for Zain Jordan
Leading the IN team in Jordan
Responsible for CAP2DR project delivery
Responsible for New Ferma VoMS project delivery
Responsible for IN promotional project phase 1 & 2 delivery
Responsible for the installation, commissioning and system integration of the HLRi and the @Commander + configuration of the HSM box with all the needed Security Keys (AC World Key, SKD, TKD and transport Key) + performing acceptance test ATMN with the customer
•HLRi Enabling in Berlin: HLRi installation from scratch, commissioning, system Integration and migration (forward migration + configuring the HLRi as a backup solution)
•Lebanon:
IN @vantage: Commissioning and System Integration of the IN @vantage
•Siemens France (sFR Project): eV7.5 installation (Installation of PPS package, RSU installation, Data model creation using batch interface, Service and Instance activation using @commander, Tariff importing using Tariff Tool, Configuration of Cisco Catalyst Switch 3500 to create the needed VLAN for the Platform).
•Telenor Project Pakistan : VAS Team leader
Technoman: MMSC and VMS
Logica: SMSC and PSA
Siemens: MSP, MSM and IP Manager
SSS/VAS Engineer ( Switch SubSystem/ Value Added Services)
Responsible for all TACII Implementation, Maintenance and System Administration of:
• Prepaid System (Logica Service Nodes application on an HP servers: 2 Clustered N-Class servers, 2 K-Class servers)
• OTA (Gemplus application on an HP L-Class Server)
• SMSC (Logica Application on an HP L-Class Server)
• WAP Gateway (OpenWave MAG6.2 on two v240 Sun Clustered Servers)
• MMS (OpenWave 2.1.2 MMS on two 280R Sun Clustered Servers)
• Portal (Eskadenia Application on two 280R Sun servers)