Operation Manager
PANCROP SUPPLY AND SERVICES, Mali
Total years of experience :24 years, 0 Months
Responsibilities:
• Area operation manager under the facility management for Timbuktu and Goundam based in Timbuktu, Mali.
• Deep follow up on the quality of service for all areas and all employees: Reports, physical checking of the service of
employees by Helping to drive operational change for better business performance.
• Following up on complaints making sure to close and never repeated with a future strategies and technic to do that.
• Finalizing the distribution of all workers depending on Zones, areas, tasks
• Maintain a strong focus on staff development through training, meetings, and other means to ensure that the team members
career goals are prioritized and aligned with business opportunities. Delegating tasks and then monitoring staff performance.
• Establish excellent working relationships with the client representatives who also operate at a group level.
• Spot check on sites where we perform, Running inventories in the warehouse.
Responsibilities:
• Area operation manager under the facility management for Malakal, Bentiu and Rumbek based in Juba, South Sudan and support
the running operation in the nine sites.
• Maintain a strong focus on staff development through training, meetings, and other means to ensure that the team members
career goals are prioritized and aligned with business opportunities.
• Designed and developed new data file tracker for the used products on site that will lead to minimize the cost and the waste.
• Helping to drive operational change for better business performance.
• Delegating tasks and then monitoring staff performance.
• Establish excellent working relationships with the client representatives who also operate at a group level within their
business.
• Spot check on sites where the team is working for a better performance review and control.
• Running inventories in the warehouse and establish new stock management adjustments.
• Finance as money exchange, transfer, payroll to 380 staff across the country and supplying the nine sites.
Manage logistics and security for eight projects over $7M with six staff and nine drivers.
Create Frame work agreements with the buyers to reduce the lead times.
Develop a new Procurement tracker data file for the projects to ensure all PRs are tracked from submitting till delivery with the respect of the threshold time line and rules.
Develop a new procurement tool that start with the project manager as the first responsible of his budget for the accurate data with a link to the procurement tracker where I reduced the data entry mistakes, the lead time and the work load of my staff.
Improve speed of invoice to finance department and supplier payment.
Develop of a new supplier data base that includes category and satisfaction after conducting the market research, for vendors and prices.
Perform performance reviews and guidance related to day to day activities and career goals.
Supervise, coordinate, train and manage expenditures and budget over nine vehicles, taxis, daily drivers and rented buses across the country working with all projects.
Set up travel arrangements, itineraries, airline reservations, shuttle service and hotel accommodations.
Designed spreadsheets, slide shows, presentations, charts, graphs and other documentation as needed for Logistics and security presentations.
Handle office cash receipts and petty cash for direct purchase.
Maintained and organized staff calendar / reminder system.
Support and ensure all security roles and process meet the SSMP.
Monitor the security situation in the country where we operate giving alerts and security contexts with filed visits and facility assessments and conducting S&S inductions for new Joiners and expats. Been part of the ERT, assisting in finalizing a complete ERP.
Support in building the updated version of the SSMP for Lebanon CO.
Prepare and introduce all outside visitors to the security measurement, context, geographical, political, historical and safety in the country as an induction taken by a face to face meeting twenty four hours from their arrival to the country, after preparing the welcome package including the daily companion, the flight and arrival detail.
Administrative and logistical support to LEAP and the activities as per work-plan.
Assist in providing administrative and logistical support to LEAP and the activities as per work-plan.
Maintain the project's archive and institutional memory.
Maintain proper inventory records of office material and supplies.
Maintain proper personnel files for all the project staff's attendance, leaves and performance evaluations.
Prepare all the logistics of training sessions, workshops, meetings, and other activities pertaining to the project, in coordination with the related team member.
Prepare travel request and arrange the security clearance, accommodation and transportation for project staff, consultants and partners.
contact suppliers and follow up on the delivery of goods and services, in coordination with the related team member.
Handle micro-procurement for goods and services and individual consultants, in coordination with the procurement officer.
Assist the Procurement officer in the macro-procurement for goods and service and individual consultants.
Prepare request for direct payments for goods and services with their supporting documents.
Manage the project non-assets and their delivery to beneficiaries and counterparts.
Took responsibility of the warehouse and tasks.
Taking site visits to follow up and monitor the implementation of the infrastructure activities to the rehabilitation sites at Arisco palace hamra regarding the Supervisory Commission for Election offices.
Manage 10 staff working as consultants and hot line operators.
Undertake any other reasonable tasks as per CTA instructions.
Managing a team of 14 staff in logistics, procurement, fleet, assets and warehouse.
moving the office twice and the warehouse three times.
Mapping the road and conduct safety training for the drivers and logistic staff.
Minimize the fleet cost and adding the covering space and the driven hours of the cars.
Running procurement for 10M$ of supplies, rehabilitation, goods and services.
Archiving procurement documents, implement new FWA with suppliers set the suppliers database and start using it.
Managing the warehouse and the distribution for the supplied and received goods.
Admin for five offices, four warehouses and one guest house in different part of the area where we have 6 running projects.
Receiving the PR and prepare the RFQ, PO, SBA, GRN, SCN and payments of the received goods acording to the threshold.
Receiving the goods to the warehouse then picking and distribution with a solid tracking system.
Winterization in Akkar for a 12 days for more than 20 hours of work a day, running trucks, daily workers, receiving goods, distribution, and receiving returned excess daily managing petty cash payments up to 1000 $ and keeping up with the daily task related to the other programs during the Opening of the new office opening and witerization at the same time with the coordination remotely of the management in the capital.
Managing a fleet of 16 cars and drivers working with the projects and the support.
Security focal point for the all staff and the security officer in the capital working remotely to our base.
Conducting a relocation from the base for the expats to the capital during the incidents that was happening in the area and a way to send all staff home.
supervised a team of 44 staff member between them 4 team leaders plus to the logistic, security, fleet management, administration and the procurement during the opening of a project with the DRC at Kobayat area.
Managing the data base team. Collecting data from the Shelter, Wash and cash for rent teams plus to our office clerk. Field visit with the field officers twice by month printing reports, MOU, BOQ, receipts . Achieving all our data in a special way and manner to make every body work easier while following any case. Involving in the voucher water project from A to Z .
purchasing, warehousing, scheduling the driver road and time and the security of the staff during their field visits in Akkar in the north Lebanon.
developing using java language where we work on retail business for client world wide such as C.V.S., C.T.R., OKEY and many other.
Teaching informatics and accountant for BT and TS classes.
mailing, faxing, inventories, invoicing, H.R., closing deals, client support, back office work.
Warehousing, house keeping, staff managing, scheduling, receiving and inventories those are my roles.
warehousing, purchasing, inventories, receiving, house keeping .
It took me four years to finishes it cause I was a working student and with no great grades either , when I finished with a total of 10/20.
My GPA was 11/20 at the official exam
