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Samer Abu Hayah, CIO Chief Information Officer

Samer Abu Hayah

CIO Chief Information Officer·Al Zahra Hospital Dubai

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 29 years, 4 months

CIO Chief Information Officer

August 2021 - Present

Al Zahra Hospital Dubai

Dubai, United Arab Emirates

August 2021 - Present

Company industry:
Medical Hospital
Job role:
Information Technology

IT Director

April 2020 - August 2021

Clemenceau Medical Centre Hospital

Dubai, United Arab Emirates

April 2020 - August 2021

Company industry:
Other Healthcare Services
Job role:
Information Technology

IT Director

October 2016 - April 2020

Sheikh Khalifa General Hospital

Abu Dhabi, United Arab Emirates

October 2016 - April 2020

Please refer to the attached CV for more details
Company industry:
Medical Hospital
Job role:
Information Technology

IT Director

February 2013 - October 2016

Al Zahra Hospital Dubai

Dubai, United Arab Emirates

February 2013 - October 2016

Please refer to the attached CV details
Company industry:
Medical Clinic
Job role:
Information Technology

IT Manager

June 2009 - December 2012

Emaar Healthcare Group - Emaar Properties PJSC

Dubai, United Arab Emirates

June 2009 - December 2012

Please refer to the attached CV for more details
Company industry:
Other Healthcare Services
Job role:
Information Technology

IT Manager

August 2006 - June 2009

Canadian Specialist Hospital Dubai

Dubai, United Arab Emirates

August 2006 - June 2009

Please refer to the attached CV for more details
Company industry:
Medical Hospital
Job role:
Information Technology

Manager, Information Technology

April 2000 - August 2006

Istiklal Hospital

Amman, Jordan

April 2000 - August 2006

Please refer to the attached CV for details
Company industry:
Medical Hospital
Job role:
Information Technology

Assistant Manager, Information Systems

October 1996 - December 1999

Jerusalem Inter'l For Computers & Communication Systems

Amman, Jordan

October 1996 - December 1999

Role & Responsibilities:

Collect, analyse and study the clients (medical clinics) requirements of the clinic information system and translate to work plan for development team.
Supervise the development work and make sure of final product functionalities and quality.
Assist the project manager / project coordinator in executing the implementation of Clinic Information System and assist in the training program.
Act as the single point of contact / account manager to the customer during discovery and design phase.
Maintaining positive relationships with client and ensuring smooth implementation and support.
Follow up the project payments with customers and pending collections.
Coordinate daily tasks of technical support team pertaining to clinic information system.
Company industry:
IT Services
Job role:
Information Technology

Education

Applied Science University

July 1996

July 1996

Bachelor's degree, Computer Science

Jordan

Good

Skills

Financial Management
Expert
Financial Management
Expert
Clinical Information Systems
Expert
Clinical Information Systems
Expert
Business Systems Implementation
Expert
Business Systems Implementation
Expert
Service Delivery Management
Expert
Service Delivery Management
Expert
IT Architecture
Expert
IT Architecture
Expert
Business Process Management
Expert
Business Process Management
Expert
Project and Program Managment
Expert
Project and Program Managment
Expert
Risk and Governance Management
Expert
Risk and Governance Management
Expert
Change Management
Expert
Change Management
Expert
Strategic Leadership Management
Expert
Strategic Leadership Management
Expert
IT Service Management
Expert
IT Service Management
Expert
Financial Management
Expert
Financial Management
Expert
Clinical Information Systems
Expert
Clinical Information Systems
Expert
Business Systems Implementation
Expert
Business Systems Implementation
Expert
Service Delivery Management
Expert
Service Delivery Management
Expert
IT Architecture
Expert
IT Architecture
Expert

Languages

English
Expert
Arabic
Expert

Memberships

Project Management Institute

Member

July 2007

ITIL-itSMF

Member

April 2010

HIMSS

Member

June 2007

Training and Certifications

Certifications
PMP
Cambridge Educational Institute
Jul 2008 - Jul 2008
ITIL - V3
Executrain Institute - Dubai
Jun 2011 - Jun 2011
Ultimus BPM
Ultimus inc - USA
Dec 2011 - Dec 2011

Recommendations

Hussein Anani

Jul 2013

Jul 2013

C.O.O.•Manager

Date: 13 June 2013 To whom it may concern Mr. Saamer Abu Haya has been employed in CSH as I.T. Manager . This department is under my direct office as hospital C.O.O. Samer has proven himself as a very capable manager, a team leader with ambition. self motivated and result achiever. Samer did an excellent job in this position and has been instrumental in up scaling IT Department and was a real asset to our organization during his tenure with the office. He would be an asset to any employer and I recommend him for any endeavor he chooses to pursue. Yours truly, Hussein Anani C.O.O.