Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Sami Abdo, Senior Business Analyst at General Authority of Customs (GAC)

Sami Abdo

Senior Business Analyst at General Authority of Customs (GAC)·Malomatia

Qatar

Bachelor's degree, Computer Science

Work experience

Total years of experience: 19 years, 4 months

Senior Business Analyst at General Authority of Customs (GAC)

August 2021 - Present

Malomatia

Doha, Qatar

August 2021 - Present

• Reengineering of business services business processes as per requirements.
• Creating and managing continues enhancements stack.
• Conducting gap analysis on current business requirements.
• Coordinate internal resources and third parties for the flawless execution of projects.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Perform daily operation and support for client users, B2B, and client customers.

Company industry:
Distribution, Supply Chain & Logistics

Senior Business Analyst at Qatar General Electricity & Water Corporation (KAHRAMAA)

March 2019 - July 2021

Tech Mahindra

Doha, Qatar

March 2019 - July 2021

• Reengineering of business services business processes as per requirements.
• Conducting gap analysis on current business requirements.
• Coordinate internal resources and third parties for the flawless execution of projects.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Delegate project tasks based on staff members individual strengths, skill sets and experience levels.
• Perform risk management to minimize project risks.
• Lead project planning sessions & resources allocations.
• Handling Customer Employees Business Daily Support.

Company industry:
Utilities

Business Analyst at Abu Dhabi Municipality

March 2018 - February 2019

Fujitsu Middle East

Abu Dhabi, United Arab Emirates

March 2018 - February 2019

Company industry:
Utilities

Solution Consultant

January 2011 - March 2018

Omnix International L.L.C

Amman, Jordan

January 2011 - March 2018

Integrated Multichannel Platform CRM, Holy Makkah Municipality, KSA
• Technical development and on-site implementation.
• Capture and analyze customer requirements.
• Map customer requirements to Siebel business services, configure & customize Siebel business services.
• Delegate project tasks based on junior staff members individual strengths, skill sets and experience levels.
• Define, develop, and execute the test scenarios and conduct the User Acceptance Testing.
• Go live and post go live on-site support.
Project: Sabeel e-Services Siebel CRM System: e-Services for Building Permits Issuance, Requirements, Irregularities and Urban Planning E-Field Inspector Control & Integrated Fines Siebel CRM System: Managing and monitoring field inspectors, distribution of field inspectors on inspections locations, inspection task balancing, inspection points navigations and automatic conditions and irregularities system based on inspection types and inspections point activities
E-Professional License Siebel CRM System: Electronic Permissions system to engage in a regulated industrial, commercial, educational and food activities.
Tayseer Correspondence Siebel CRM System: Municipality staff e-Correspondence system, considers the Municipality Administration structure.

Health Professionals Classification & Registration Siebel CRM System, Saudi Commission for Health Specialties SCFHS, KSA
System of supervising and evaluating training programs, setting controls and standards for the practice of health professions:
• Define, develop, and execute Test Scenarios.
• Create and Conduct User Acceptance Testing (UAT).
E-Government Services Siebel CRM, Economic Cities Authority ECA - KSA
The project involves the development and implementation of 500 government services electronically in conjunction with relevant government agencies, and services including commerce, civic, municipalities, real estate, and urban planning:
• Define, develop, and execute Test Scenarios.
• Create and Conduct User Acceptance Testing (UAT).
• Write the User Manuals.

Company industry:
IT Services

Associate Solution Consultant

January 2011 - June 2013

Omnix International L.L.C

Amman, Jordan

January 2011 - June 2013

Health Professionals Classification & Registration Siebel CRM System, Saudi Commission for Health Specialties SCFHS, KSA

System of supervising and evaluating training programs, setting controls and standards for the practice of health professions:
• Define, develop, and execute Test Scenarios and
• Create and Conduct User Acceptance Testing (UAT)
E-Government Services Siebel CRM, Economic Cities Authority ECA - KSA
The project involves the development and implementation of 500 government services electronically in conjunction with relevant government agencies, and services including commerce, civic, municipalities, real estate, and urban planning:
• Define, develop, and execute Test Scenarios
• Create and Conduct User Acceptance Testing (UAT)
• Write the User Manuals.

Company industry:
IT Services

Technical Consultant

April 2009 - January 2011

Digital Series

Amman, Jordan

April 2009 - January 2011

Pilgrimage Management Siebel CRM System, the National Organization for Pilgrimages from Arab Countries, KSA.
Pilgrims Tracking, Pilgrims Housing and Pilgrims Housing Contracts Management,
two Pilgrim Seasons 1430 H and 1431 H:
• Technical Development and on-site implementation.
• Define, develop, and execute Test Scenarios.
• Create and Conduct User Acceptance Testing (UAT).
• Go live and post go live on-site support.

Company industry:
Software Development

Software Developer

February 2007 - March 2009

Vision Software Solution

Amman, Jordan

February 2007 - March 2009

Developer of Point of Sales POS desktop applications - SQL Server, VB Net, ADO Net

Company industry:
Software Development

Education

Al – Zaytoonah Private University

January 2024

January 2024

Bachelor's degree, Computer Science

Jordan

GPA (percentage): 74%

GPA (percentage): 74%

Bachelor's degree in Computer Science

Al-Zaytoonah Private University

March 2006

March 2006

Bachelor's degree, Bachelor's Degree in computer science

Jordan

Skills

Implementation Services
Expert
Implementation Services
Expert
Business Analysis
Expert
Business Analysis
Expert
Team Management
Expert
Team Management
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Oracle Siebel CRM
Expert
Oracle Siebel CRM
Expert
Implementation Services
Expert
Implementation Services
Expert
Business Analysis
Expert
Business Analysis
Expert
Team Management
Expert
Team Management
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Oracle Siebel CRM
Expert
Oracle Siebel CRM
Expert
PLANNING
Expert
PLANNING
Expert
REENGINEERING
Expert
REENGINEERING
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
Business Analyst
Expert
Business Analyst
Expert
CRM
Expert
CRM
Expert
SIEBEL
Expert
SIEBEL
Expert
Business Process
Expert
Business Process
Expert
Requirement Gathering
Expert
Requirement Gathering
Expert
REGISTRATION
Expert
REGISTRATION
Expert
ACCEPTANCE TESTING
Expert
ACCEPTANCE TESTING
Expert
REAL ESTATE
Expert
REAL ESTATE
Expert
GO (PROGRAMMING LANGUAGE)
Expert
GO (PROGRAMMING LANGUAGE)
Expert
URBAN PLANNING
Expert
URBAN PLANNING
Expert

Languages

Arabic
Expert
English
Expert

Hobbies

  • Vintage Cars