IT Business Analyst (Information Technology Business Analyst)
CMA CGM
Total years of experience :16 years, 10 Months
-Develop and maintain the digital strategy of the group,
-Introduce and Manage change across the organization,
-Review, analyze and evaluate business systems, user needs & processes,
-Re-engineer processes,
-Document requirements, define scope and objectives,
-Define project feasibility.
-Develop long-term relationships with a portfolio of clients,
-Connect with key business executives and stakeholders,
-Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of the solutions according to customer needs,
-Manage and develop client accounts to initiate and maintain favorable relationship with clients.
-Analyze and Respond to customer's RFPs, RFQs,
-Develop technical solutions to meet customer's requirement,
-Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of the solutions according to customer needs.
-Review and Analyze internal stakeholders needs,
-Develop and Offer reporting support to stakeholders,
-Review internal processes